Mentoring Manager

BIG BROTHERS BIG SISTERS OF EASTERN MISSOURI•Saint Charles, MO

1d•$44,000 - $46,000•Hybrid

About The Position

Interact in our community by coaching Youth, Parents and Adult Mentors to develop healthy relationships! Join our team and receive 100% Employer Paid Health Insurance on your first day! Flexible Schedules, Hybrid Office Model & Generous Paid Time Off. Core Job Responsibilities Coach and advise Youth (ages Kindergarten through 12th grade), Parents/Caregivers, and Mentors each month to work toward healthy and positive mentoring relationships. Flexible approaches are important to this role! Use your creativity to connect with our mentoring relationships and make connections with them. This will include phone calls, in person visits, events and other ideas you have. Typical conversations will take a strengths based approach to offer advice, inspire confidence and encouraging each of our participants. Additionally, conflict resolution, appreciation, and offering training is a part of this dynamic role. Responsible for maintaining accurate and timely documentation to ensure the safety of all Littles and to meet agency compliance goals. Average caseload is approximately 60- 70 matched relationships. Ensure early identification of concerns as it relates to the safety and well being of the child and/or the match relationship by coaching on how to navigate challenges, reporting serious concerns, and accessing resources. Implement Program Policies to meet National and Agency Standards.

Requirements

Bachelor's Degree; Associate's Degree with a minimum of 4 years of experience in a similar field; or a minimum of 8 years of experience in a similar field required.
Experience in child development and/or case management preferred.
Experience working with adult populations, specifically Parents/Caregivers & Volunteers.
Experience working with a diverse population.
Strong planning and organization skills.
Excellent communication skills, including written communication.
Ability to manage multiple projects and work with a variety of staff, volunteers & families.
Excellent interpersonal skills both in person and by phone.
Technology/computer skills needed.
Proficient in the following platforms: MS Office Suite (specifically Word, Excel, & Teams); Outlook, & Zoom.
Must have car, valid driver's license, and meet state-required automobile insurance minimums.

Nice To Haves

Experience in child development and/or case management.

Responsibilities

Coach and advise Youth (ages Kindergarten through 12th grade), Parents/Caregivers, and Mentors each month to work toward healthy and positive mentoring relationships.
Use creativity to connect with mentoring relationships through phone calls, in-person visits, events, and other ideas.
Engage in conversations using a strengths-based approach to offer advice, inspire confidence, and encourage participants.
Provide conflict resolution, express appreciation, and offer training.
Maintain accurate and timely documentation to ensure the safety of all Littles and meet agency compliance goals.
Ensure early identification of concerns related to child safety and well-being or match relationships.
Coach participants on navigating challenges, reporting serious concerns, and accessing resources.
Implement Program Policies to meet National and Agency Standards.

Benefits

100% Employer Paid Health Insurance on your first day
Flexible Schedules
Hybrid Office Model
Generous Paid Time Off
401(k) - 3% match per year following first year of employment.
.625 cents reimbursement on business miles and 100% of out of office parking for business meetings, etc.
Immediate and 100% coverage on health and dental insurance.
Life insurance, short term and long term disability insurance following the first ninety days of employment.
40 hours of paid vacation, following the first ninety days of employment.
Accrue 1 day per month of sick leave (can also be used for family illnesses) - can carry up to 30 days of sick leave.
2 personal days per year following the first ninety days of employment.
Annual raises based on performance, culture and agency's ability.
11 paid holidays.