Mentoring and Employer Engagement Specialist

Skills For Change Metro•Toronto, ON

9h•CA$0 - CA$29•Hybrid

About The Position

The Employer Engagement & Mentoring Specialist will play a pivotal role in developing, managing, and sustaining strong employer relationships to create employment and training opportunities for clients across a diverse portfolio of programs. While sector-specific knowledge (i.e., trades or sustainability) is considered an asset, this role is designed to support and grow employer and mentoring networks across multiple program areas. This position will focus on employer acquisition and retention, provide strategic support to employers to foster inclusive hiring practices, support the coordination and delivery of employer and mentoring events, and coordinate with internal teams to track outcomes and align services to client and employer needs. It also includes a strong focus on collaboration, communication, and data-informed decision-making.

Requirements

Post-secondary degree or diploma in business administration, skilled trades, marketing, sales, or related disciplines.
Minimum 3 years of experience in relationship management, recruitment and/or marketing to employers.
Experience working with marginalized populations, particularly newcomers, women, youth, and social assistance recipients.
Strong knowledge of the skilled trades sector and current labour market demands.
Demonstrated ability to build employer relationships and support job placements.
Excellent written and verbal communication skills and facilitation skills.
Demonstrated experience in event planning and/or delivery.
Proficiency in MS Office Suite and presentation tools; experience is an asset.
Strong organizational and time-management skills.
Ability to work flexible hours. Some activities are delivered in the evenings and on weekends. Work schedules will be adjusted to accommodate required delivery times.
A commitment to equity, diversity, and inclusion in all aspects of service delivery.
Ability to work both independently and collaboratively in a dynamic, client-focused environment.
A clear, mandatory vulnerable sector check is required.

Nice To Haves

Sector-specific knowledge (i.e., trades or sustainability) is considered an asset.
Experience with presentation tools is an asset.

Responsibilities

Contribute to the development and implementation of strategies to enhance the impact of our employer engagement and client mentoring opportunities and initiatives.
Execute a comprehensive employer engagement strategy to attract a diverse range of employers and mentors and create meaningful opportunities for clients.
Develop prospecting lists for outreach purposes.
Engage employers to identify work opportunities and promote job matching and placement support.
Develop and execute high quality and engaging communications across a variety of partners, such as pitch presentations to secure employer or industry/sector partners. Present Skills for Change’s services to demonstrate value and impact.
Work closely with program teams to understand the needs of job seekers, identify opportunities for partnerships with employers, and appropriately match clients to opportunities.
Conduct case conferencing with Employment Counsellors to identify job-ready clients and develop targeted employment strategies.
Evaluate clients’ employment interests, skills, and job performances in relation to short-and long-term employment goals in a group and/or individual setting.
Support individuals for disclosure of disabilities that may affect employment participation.
Build and maintain strong relationships with employers, sector/industry organizations and community partners to secure their interest in providing employment and/or mentoring opportunities for Skills for Change clients of various programs (e.g., skilled trades bridge training program, sustainability-sector, tech-sector).
Develop and implement strategies to sustain positive relationships with partners, including regular communication (new contact), ongoing support and troubleshooting, collaboration on joint projects, and participation in events and activities.
Negotiate and Coordinate placement agreements, training plans, contracts, and financial incentives with employers while complying with applicable guidelines and procedures.
Collaborate with Employment Counsellors to address employment barriers and support client transitions into employment.
Develop and implement individual employment retention strategies for 3, 6, 12 months and enter all monitoring checkpoints in funder’s database accurately.
Organize and facilitate employment and mentoring events, information sessions, hiring events, job fairs, networking activities, and special activities (e.g., Trades Expos).
Consult with employers to co-develop onboarding or retention plans that address equity, access, and inclusive practices.
Utilize the funder systems, databases and internal systems for tracking clients, conducting follow-up and recording activities.
Maintain Case Notes and documentation of client engagement, progress of completion of action items from individualized employment action plans and documentation of client progress and results.
Document employer engagement activities, placements, and service interactions within the funder’s case management system.
Utilizes funder and internal systems to support accurate tracking of employer engagement and client placement activity.
Represent the organization at community roundtables, workforce planning sessions, and sector events.
Contribute to developing and maintaining and up to date database of employer and mentoring partners across a variety of sectors that connect to client interests and needs.
Manage employer accounts, tracking all employer engagement initiatives and maintaining accurate records.
Track and monitor employer satisfaction, employment outcomes, and support feedback collection to enhance service delivery.
Participate in team meetings and contribute to continuous service improvement.
Share labour market insights and trends with internal teams and contribute to strategic planning and target setting.