HOPE Youth Mentoring Caseworker

Catholic Charities Steuben/Livingston•Penn Yan, NY

23h•Onsite

About The Position

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people. We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! This role involves the coordination and implementation of the HOPE Youth Mentoring Program.

Requirements

Associate's degree or higher.
Relevant professional experience with youth and families preferred.
Ability to work some evenings and weekends, flexible schedule to meet program needs.
Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
Continuous use of a reliable, registered, and insured vehicle.
Ability to prioritize assignments, plan, and complete work projects with minimal direction.
Exceptional time management skills and ability to effectively and meet deadlines.
Excellent verbal/written skills.
Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations.
Ability to maintain confidentiality and handle confidential information with discretion.
Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies.
Ability to work in a cooperative and helpful manner with all individuals.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques.
Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.
All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
Any offer of employment will be contingent upon successful completion of a background check.

Nice To Haves

Prior experience with volunteer management preferred, but not required.
Relevant years of experience and education will be considered.

Responsibilities

Recruitment, screening, training and supervision of adult mentors.
Support for mentors (“in-service” trainings, validation of mentor’s efforts, and physical and emotional support for mentors).
Supervision and support of existing matches.
Assess needs of referred youth to determine program enrollment.
Provide enrollment interview and potential intake with referred youth(s) and family.
Public presentations about HOPE to groups for recruitment purposes.
Liaison between referring agencies, schools, families, and mentors.
Maintain files and documentation on current matches and unmatched youth, including Program Evaluations.
Maintain accurate documentation and case management documentation in program database(s) for all program activities and participants.
Preparation of monthly and annual program reports.
Coordinate monthly program group outings/activities for matched and unmatched program youth.
Provide transportation to/from program group outings/activities for youth, as needed.
Collaborate with Volunteer Coordinator with planning and implementing a yearly recognition event for mentors.
Maintain open lines of communication with mentors and youth families.
Attend agency annual functions as requested.
Participate in staff meetings.
Attend mandatory training.
Completes other duties as assigned.