Mental Wellness Administrator

COMMUNITY SENIOR SERVICES INC•Jacksonville, FL

6d•$60,000 - $65,000•Onsite

About The Position

The Mental Wellness Administrator implements, manages, and directs the operations and client services of Aging True’s Mental Wellness Programs. The role provides direct supervision and clinical oversight to professional staff to ensure high-quality care consistent with ethical, regulatory, and funder standards. The programs overseen include the Mental Wellness Department, Daily Money Management department, and SDC programs. The administrator serves as Aging True’s mental health resource within the aging-services community, develops community partnerships and collaborations, participates in community coalitions, and promotes Aging True’s Mental Wellness programs. The role also seeks to develop programs and funding streams that expand services for frail elders in Northeast Florida. This is an in-person position with business hours Monday through Friday, 8:30 a.m. to 5:00 p.m. Additional time beyond normal business hours may occasionally be required. The position involves substantial computer use, communication with clients, and occasional movement around the office. Travel throughout the community and state is required.

Requirements

Bachelor’s degree required.
Previous supervisory experience required; one year of supervisory experience is specified.
Strong written and oral communication skills.
Computer skills with Microsoft Windows applications.
Successful completion of employment prescreening, including DOEA and DCF background screenings and drug testing.
Reliable transportation and ability to travel throughout the community and the state.
Valid driver’s license and auto insurance required.

Nice To Haves

Master’s degree in a mental health field, such as social work, counseling, or a related field.
Experience in a geriatric and mental health clinical setting.

Responsibilities

Oversee the operations and client services of the Mental Wellness Department, Daily Money Management department, and SDC programs.
Review and approve timesheets for Mental Wellness staff.
Ensure quality of care for Mental Wellness, Daily Money Management, and SDC clients.
Align department and program goals with Aging True’s mission and clients’ needs.
Ensure the department meets spending goals and follows agency and funder program guidelines.
Represent Aging True and serve as an aging and mental health resource among community mental health providers.
Develop programs and funding streams that support the Mental Wellness Program’s mission.
Provide supervision and clinical oversight to Mental Wellness Program professional staff.
Serve as an escalation point for urgent client needs or crises.
Encourage, support, and coach staff in meeting or exceeding productivity expectations, providing best-practice interventions, and pursuing career-development goals.
Participate in agency administrative activities as a member of the management staff.
Provide data, information, and technical assistance to monitors and funders, including during audits.
Attend required training and personnel-development activities.
Protect client confidentiality and privacy.
Build community partnerships and collaborate with providers to address clients’ needs.
Represent Aging True on community coalitions and in collaborations.
Provide aging and mental health resource information and recommendations to community service providers and Aging True staff.
Promote Mental Wellness programs and services in the community and within Aging True.