About The Position

The Behavioral Health Operations Internship is an 11-week, full-time opportunity running from May 24, 2027, through August 4, 2027. The hybrid position is based in Hartford, Connecticut, with three days generally spent in the office (Tuesday through Thursday) and two days working remotely from home, the office, or another location of the intern’s choice. Relocation assistance may be provided to qualifying candidates. Interns contribute to business projects and participate in community service, professional development workshops, mentorship, networking, and interaction with senior leaders. The Mental Well-being Operations team supports the processes, systems, and strategic initiatives behind behavioral health and mental well-being services. The internship provides exposure to operational functions and initiatives intended to improve efficiency, compliance, colleague experience, and outcomes for members and business partners. The role is designed for a student currently pursuing a bachelor’s degree with an anticipated graduation date between September 2027 and June 2028. The hourly pay range is $25.00–$26.00, and the posting states a rate of $26 per hour for 40 hours per week. Interns receive two days of paid leave and do not work on July 4, a company holiday. Corporate interns may have an increased likelihood of receiving an offer for a future role with CVS Health. Work visa sponsorship is not available, including CPT, OPT, and F-1 visa programs.

Requirements

  • Currently pursuing a bachelor's degree.
  • Anticipated graduation date between September 2027 and June 2028.
  • Major relevant to the position, such as Business Administration, Healthcare Administration, Public Health, Social Work, Organizational Leadership, Health Management, Operations Management, Management, Psychology, Data Analytics, Information Systems, or a related field.

Nice To Haves

  • Demonstrated leadership experience, such as active roles in student or social organizations, sports, or school- or work-related projects.
  • Internship, work, or project experience in a related field.
  • Strong written and verbal communication skills.
  • Interest in obtaining a full-time position with CVS Health upon graduation.
  • Demonstrated problem-solving and analytical skills.
  • Ability to collaborate effectively across teams and functions.
  • Interest in healthcare operations, process improvement, or organizational effectiveness.
  • Strong organizational skills and ability to manage multiple priorities.
  • Demonstrated discretion when working with sensitive or confidential information.

Responsibilities

  • Gain exposure to operational functions including workforce management, compliance, training, business technology, and process improvement.
  • Support strategic initiatives focused on operational excellence, digital transformation, and member experience enhancements.
  • Analyze business and operational data to identify trends, develop insights, and support data-driven decision-making.
  • Collaborate with leaders on project planning, process improvement, and change management initiatives.
  • Create presentations, reports, and leadership updates communicating project progress and recommendations.
  • Participate in cross-functional teams supporting business priorities and operational goals.
  • Develop skills in analytics, communication, problem-solving, project management, and strategic thinking.
  • Build professional relationships through mentorship, networking, and exposure to healthcare operations leadership.
  • Participate in community service activities, professional development workshops, mentorship, networking, and interactions with senior leaders.

Benefits

  • Two days of paid leave during the internship.
  • Medical coverage, based on eligibility.
  • Dental coverage, based on eligibility.
  • Vision coverage, based on eligibility.
  • Paid time off, based on eligibility.
  • Retirement savings options, based on eligibility.
  • Wellness programs and other resources, based on eligibility.
  • Relocation assistance may be provided to qualifying candidates.
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