The Mental Health Technician serves as a caregiver for a specific patient population, providing direct and indirect care as part of an interdisciplinary team under the direction of a registered nurse. The role supports patient satisfaction, comfort, safety, and effective outcomes for complex patients, and includes patient-, unit-, and environment-related tasks. The technician may be assigned or floated during a shift to inpatient units, crisis units, or the emergency room according to patient-care needs. Care is tailored to patients’ physical, psychosocial, educational, safety, age-related, cultural, language, and accessibility needs. The technician communicates with patients and the healthcare team about patient status and care, contributes to care planning and safe transitions from admission through discharge, participates in performance-improvement and patient-safety activities, and takes initiative to improve job performance and patient experience. Specific duties may include welcoming and orienting patients; assisting with admission, examinations, and procedures; observing and reporting patient condition and behavior; collecting and documenting vital signs, glucose readings, weights, intake and output, and specimens; performing venipuncture and EKGs as needed; maintaining equipment and supplies; transporting patients; providing one-to-one observation and safety checks; assisting with seclusion, restraint, and monitoring of agitated patients under RN direction; supporting meals, hygiene, comfort, and group treatment activities; maintaining a safe environment and handling patient belongings according to policy; completing records accurately and on time; and providing post-mortem care as directed. Other duties and projects may be assigned. The position adheres to HMH organizational competencies and standards of behavior.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED