Mental Health Program Associate (Per-Diem)

City of New York•New York City, NY

About The Position

The Mental Health Program Associate implements services addressing the mental health needs of older adults and supports the Director of Mental Health Initiatives in administering, coordinating, overseeing, and monitoring NYC Aging mental health initiatives. The role includes fieldwork at older adult centers and contracted provider sites throughout New York City’s five boroughs, with a focus on assigned borough-based providers and backup support to other providers as needed. The position uses independent judgment and combines clinical and administrative work to support providers, clinicians, program sites, and stakeholders. The associate conducts provider site visits; manages contracts and evaluates provider performance; monitors productivity, variance reports, and invoices; and provides technical assistance with NYC Aging’s database. The role also supports clinical staff and engagement activities, organizes clinician learning collaborative forums, coordinates provider and stakeholder meetings, develops site plans and interventions with the Director, and prepares regular reports on program status, data, and contract obligations. The position requires a Master’s Degree in Social Work and qualifying social work experience, including supervisory experience. A valid New York State CSW certificate or LMSW license must be obtained within one year of appointment, subject to the stated probation and dismissal provisions.

Requirements

  • Master’s Degree in Social Work from an accredited school of social work.
  • Three years of full-time satisfactory experience practicing social work using casework, group work, community organization methodologies, or a combination of these.
  • At least two years of the required experience must have been in a supervisory capacity.
  • Obtain a valid Certified Social Worker (CSW) certificate or Licensed Master of Social Work (LMSW) license issued by the New York State Department of Education within one year of appointment. Failure to obtain it within one year extends the probationary period by no more than six months; failure to obtain it by 18 months of service results in dismissal.
  • The agency must inquire whether candidates for employment with child-care responsibilities have been the subject of a child abuse and maltreatment report; the agency may assign a candidate with such a report to a position without child-care responsibilities.

Responsibilities

  • Assist and support the Director of Mental Health Initiatives with implementation, administration, coordination, oversight, and monitoring of NYC Aging mental health initiatives.
  • Conduct site visits at NYC Aging older adult center program sites, focusing on assigned borough-based providers and providing backup to other boroughs or providers when necessary.
  • Manage contracts, including completing program assessments and performance evaluations of contracted mental health providers.
  • Review and monitor provider productivity, monthly variance, variance reports, and provider invoices.
  • Provide technical assistance to providers using NYC Aging’s database.
  • Provide clinical support to mental health clinical staff developing and implementing engagement activities.
  • Develop, monitor, update, and organize clinicians’ learning collaborative forums.
  • Use professional literature, research, and innovative programming to support mental health clinical staff.
  • Coordinate and lead virtual and in-person meetings with providers and involved stakeholders at designated Older Adult Centers.
  • Provide weekly or as-needed status reports and updates to the Director of Mental Health Initiatives on clinical areas and needs at sites.
  • Work with the Director to develop plans and interventions for sites.
  • Generate monthly, quarterly, and annual reports with provider agencies and older adult centers to meet division mandates and document program status, data, and contract obligations.
  • Travel within New York City’s five boroughs for fieldwork.
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