CDOC Mental Health Community Liaison - Colo Spgs: Hybrid/Remote and travel to facilities as needed

State of Colorado • Denver, CO

9d • Hybrid

About The Position

The Colorado Department of Corrections is hiring a Mental Health Community Liaison to support continuity of behavioral health care for its offender population. The role builds relationships with behavioral health departments at outside agencies and coordinates the appropriate sharing of information and records. It performs administrative and clinical support functions for multidisciplinary staff, including the CDOC Diagnostic Unit, CDOC Psychologist team, Behavioral Health Program Managers, and CDOC facilities. The position is described as hybrid/remote, based at CDOC Headquarters in Colorado Springs, with travel to facilities as needed. Applicants must be Colorado residents when applying.

Requirements

• Bachelor's degree from an accredited institution in counseling, social work, psychology, or marriage and family therapy; related behavioral health services experience may substitute year for year, with part-time experience prorated.
• High school diploma or GED.
• Colorado residency at the time of application.
• At least 21 years of age.
• Valid driver's license; drivers must maintain a valid, non-restricted Colorado driver's license and meet applicable driving-record standards.
• Valid U.S. work authorization at the time of application; the DOC cannot provide H-1B sponsorship.
• Excellent written and verbal communication, computer, and interpersonal skills.
• Ability to collaborate effectively across facility programs and with external agencies, work independently under supervision, work with a diverse client population, and support mental health services as part of a multidisciplinary team.
• Ability to read and comprehend English and communicate fluently in English verbally and in writing.
• Ability to create accessible documents and technical content that follow plain-language guidelines.
• Ability to remain alert, emotionally stable, resilient, and observant under pressure, and to tolerate stress, confinement, and high-stakes interactions.
• Ability to work in stressful situations that may involve violent or assaultive behavior, physical control or restraint of another person, and self-defense or defense of others.
• Ability to successfully complete all modules of the six-week CDOC Basic Training, including reading comprehension, competency assessments, and written and practical defensive tactics exams.
• Physical ability to complete defensive tactics and related physical tasks, including lifting arms overhead, kicking to waist height, stabilizing another person during a controlled takedown, delivering blows, withstanding impact, using a baton technique, turning and striking, and repeatedly getting down on and up from one or both knees.
• Ability to see and hear to observe, address, and respond to potential safety and security breaches; demonstrate agility and limb strength; and walk and climb stairs consistently.
• Willingness and ability to travel and work various shifts, including days, afternoons, and nights, on a rotating schedule.
• Successful medical screening, tuberculosis screening, background investigation, and drug testing; random drug screening also occurs during employment.
• No felony convictions or disqualifying history of sexual abuse or related conduct as described in the posting.

Nice To Haves

• Experience managing confidential information or records.
• Experience creating and implementing trackers and other organizational tools.
• Experience responding to time-sensitive requests and strong time-management skills.
• Experience using Google Suite applications, such as Google Docs and Sheets, and electronic health records.

Responsibilities

• Build relationships with behavioral health departments at outside agencies to support appropriate information sharing and continuity of care.
• Obtain releases of information (ROIs) and gather records and data regarding individual CDOC clients as needed.
• Manage the release of protected health information (PHI) in accordance with HIPAA, Colorado Revised Statutes, and DOC policies and procedures.
• Determine whether requests for confidential healthcare information are valid and complete, and process approved requests under applicable regulations and guidelines.
• Copy, distribute, and track behavioral health records and their release.
• Request clinical information and records from outside agencies, county jails, out-of-state correctional departments, and community behavioral health providers.
• Scan documents and behavioral health records into the electronic health record system.
• Maintain tracking systems for requested and released PHI.
• Gather and share behavioral health records in accordance with CDOC policy and applicable rules and regulations.
• Provide clinical administrative support to multidisciplinary staff, including the Diagnostic Unit, Psychologist team, Behavioral Health Program Managers, and CDOC facilities.
• Perform other administrative duties as assigned, such as gathering and tracking offender data, completing intake documentation, and preparing release-of-information forms.

Benefits

• PERA defined benefit or defined contribution retirement plans, plus 401(k) and 457 plans.
• Medical and dental health plans.
• Short- and long-term disability coverage.
• Paid life insurance.
• 11 paid holidays per year, plus vacation and sick leave.
• Wellness program.
• Tuition reimbursement.
• Training opportunities.
• Career advancement opportunities throughout the state system.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level