Memory Care Support Specialist

American Senior Communities•Lafayette, IN

About The Position

The Memory Care Support Specialist manages and implements the programs, philosophies, and standards for the Memory Care Center. The role supports person-centered resident care and creates a comforting, engaging atmosphere for residents. It involves training, observing, and redirecting staff through initial and one-on-one education about the Alzheimer disease process; engaging empathetically with residents and families; communicating with interdisciplinary teams; and collaborating across departments and with professionals, consultants, organizations, and government regulatory agencies. Long-term care experience is preferred.

Requirements

  • Bachelor’s degree in social work or a human services field.
  • Strong passion for geriatric advocacy and commitment to senior care excellence.
  • Understanding of social work principles, psychosocial assessments, and interventions.
  • Strong understanding of person-centered resident care.
  • Experience and knowledge of dementia-related behaviors, strategies, and best practices.
  • Empathetic engagement, clear communication, conflict resolution, and mediation skills.
  • Ability to work collaboratively and as part of a team.
  • Demonstrates the C.A.R.E. values: Compassion, Accountability, Relationships, and Excellence.

Nice To Haves

  • Long-term care experience.
  • Previous social services experience.

Responsibilities

  • Manage and implement the Memory Care Center’s programs, philosophies, and standards.
  • Train, observe, and redirect staff through initial and one-on-one education about the Alzheimer disease process.
  • Create a comforting and engaging atmosphere for residents.
  • Engage empathetically with residents and families and communicate effectively with interdisciplinary teams.
  • Use conflict resolution and mediation skills.
  • Promote collaboration among departments, professionals, consultants, organizations, and government regulatory agencies.
  • Work with the team toward excellent resident care.

Benefits

  • Competitive compensation; access to earnings before payday.
  • Employee referral bonus programs.
  • 401(k).
  • Flexible spending account (FSA) program.
  • Free life insurance.
  • PTO exchange-for-pay programs.
  • Medical coverage, vision insurance, and dental insurance.
  • Employee assistance program.
  • Workforce chaplains and personalized wellness coaching.
  • Holiday pay and paid time off, with opportunities to earn additional PTO.
  • Employee discount programs.
  • Preceptors and mentorship programs.
  • Clinical and leadership development pathways.
  • Education partnerships with colleges and universities.
  • Financial assistance for continuing education.
  • Company-sponsored scholarship programs.
  • Tuition reimbursement.
  • Employee recognition events and monthly and annual awards.
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