Memory Care Program Specialist

Elderwood•Lancaster, NY

About The Position

Provides therapeutic and social programming to meet residents’ physical and emotional needs under the direction of the Director of Activities, with assistance from the Director of Memory Care. The role is responsible for inputting and completing the daily memory care calendar, resident participation reviews, daily attendance forms, and monthly progress reports. It also includes assisting with meal service as requested.

Requirements

  • Bachelor’s degree in Recreational Therapy, Education, or a related field; OR Certified Occupational Therapist (COTA); OR an associate degree (for example, COTA) with 1–2 years of experience in long-term-care activities; OR 1–2 years of recreational programming experience in another field.
  • Current, valid state-required certification or license in the state where the work is performed, or willingness to obtain National Certification in Activities within one year.
  • Certification in dementia and/or behavior management (e.g., CDT), or willingness to obtain it within one year of hire.
  • Demonstrated computer skills, including Microsoft Office (Word and Excel) and web-based applications.
  • Current, valid driver’s license, if applicable.
  • Ability to read, write, speak, and understand English at an intermediate or more advanced level.
  • Genuine concern for older adults and a dependable, patient, and compassionate attitude toward residents.
  • Respectful demeanor toward residents’ rights and wishes.
  • Ability to cooperate with others and follow directions.

Nice To Haves

  • Demonstrated supervisory experience preferred.
  • Experience with the dementia population desired.

Responsibilities

  • Respond immediately to residents’ needs and requests.
  • Assist residents with therapeutic and social activities designed around their interests and to support their highest practicable level of physical, mental, and psychosocial well-being.
  • Assist with meal service as needed and provide feeding assistance, if applicable, after completing training.
  • Provide appropriate mental stimulation for residents’ needs.
  • Notify a Licensed Nurse of changes in residents’ conditions or needs.
  • Maintain facility standards for resident care.
  • Read and understand task assignments, and report verbally and record care in writing.
  • Attend employee council meetings, departmental meetings, and required or preferred in-service training; offer constructive suggestions when able.
  • Generate and develop ideas to improve resident care quality or increase job productivity and satisfaction.
  • Perform duties according to applicable safety rules and practices to ensure the general safety of staff, residents, and visitors.
  • Perform assigned duties according to the service excellence standards and goals for the position and organization.
  • Provide a high level of customer service to staff, residents, and visitors.
  • Use the electronic timekeeping system as directed.
  • Follow policies and procedures regarding electronic devices, computers, tablets, and related equipment.
  • Support and abide by Elderwood’s Mission, Vision, and Values, business code of conduct, compliance policies, and HIPAA policies.
  • Perform other work duties as requested by a supervisor, manager, or Administrator.
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