Memory Care Program Coordinator

Brookdale Senior Living Inc.•Orlando, FL

About The Position

The Memory Care Program Coordinator plans, coordinates, and facilitates person-centered, dementia-friendly programming for residents in Brookdale’s dementia care community. Programs are designed around residents’ individual abilities, needs, habits, historical routines, interests, and preferences, with the goal of supporting independence, meaningful engagement, and quality of life. The coordinator develops a seven-day program schedule and monthly calendar, organizes daily activities and special events, and supports programming in a structured dementia-friendly environment, including sensory-focused small groups. The role works with residents, families, associates, and community leadership to provide education and resources about Alzheimer’s disease and other dementias. It also includes ensuring programs meet Brookdale standards and applicable regulations, reporting changes in residents’ health to clinical partners, and supporting community events and outreach. The coordinator may supervise Clare Bridge Program Assistants, manage volunteers, drive a community vehicle for off-site activities, and assist with personal care, housekeeping, or dietary tasks as needed. The position requires a valid driver’s license and a current three-year driving abstract with no more than one moving violation. A commercial driver’s license may be required depending on community needs. The role involves occasional travel and may require occasional weekend, evening, or night work to ensure shift coverage. Physical demands include standing, walking, sitting, handling objects, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and lifting up to 50 pounds. The work may involve exposure to communicable diseases, blood-borne pathogens, latex, drugs, chemicals, biological hazards, and potential injury risks associated with resident transfers or workplace conditions.

Requirements

A bachelor’s degree in therapeutic recreation, gerontology, education, or a related field is preferred; equivalent combinations of education and experience may be considered.
A valid driver’s license and current three-year driving abstract with no more than one moving violation are required as a condition of employment.
May be required to obtain a commercial driver’s license depending on community needs.
Basic typing skills and basic knowledge of PCs and word-processing software are required; Microsoft Windows experience is preferred.
Ability to perform the stated physical duties, including lifting up to 50 pounds, and to work with residents, co-workers, or vendors.
Occasional weekend, evening, or night work may be required to ensure shift coverage.

Nice To Haves

At least two years of direct programming experience with older adults and persons with dementia, or an equivalent combination of education and experience.
Bachelor’s degree in therapeutic recreation, gerontology, education, or a related field.
Basic PC and word-processing skills, preferably in the Microsoft Windows environment.

Responsibilities

Design and deliver an engaging, person-centered seven-day program that reflects residents’ needs and interests, promotes the seven domains of well-being, and includes sensory-focused small-group programming.
Develop a monthly calendar in partnership with residents and ensure that special events and daily path programs are scheduled and carried out.
Ensure dementia care programs comply with Brookdale standards, assigned tools, applicable state and federal regulations, and company policies and procedures.
Educate families and associates and provide resources about Alzheimer’s disease and other dementias, including ongoing guidance on engaging residents and leading programs.
Coordinate dementia-focused in-services and events for families, and required computer-based or situation-specific associate training, including Understanding Alzheimer’s & Dementia Care when required.
May supervise Clare Bridge Program Assistants, including assisting with hiring, coaching, counseling, corrective action documentation, and performance evaluations; may act as supervisor in the absence of the Manager or Executive Director.
Collaborate with community leadership to plan, coordinate, decorate for, and participate in special events, including holidays, signature programs, the National Walk to End Alzheimer’s, family socials, educational events, and marketing events.
Report changes in residents’ overall health or behavior to the clinical partner, address concerns promptly, and collaborate with the team on approaches and interventions for behavioral expressions.
Oversee social media content to ensure it aligns with Brookdale culture, brand guidance, and standards.
Plan and schedule events outside the community, which may include driving a community motor vehicle.
Maintain the department’s monthly budget and control expenses; may manage the volunteer program.
Perform personal care, housekeeping, and dietary duties as needed, following applicable training, qualifications, and Clare Bridge Program standards.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k).
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits, including ID theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability coverage for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional voluntary benefits for eligible full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
Tuition reimbursement for eligible full-time associates.
Brookdale may advance qualified associates’ naturalization application fees, up to $725 less applicable taxes and withholding, for associates who have been with the company for at least one year.
Professional development and ongoing programs supporting health and wellness.
Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.