Memory Care Program Coordinator

Brookdale Senior Living Inc.•Madison, WI

About The Position

The Memory Care Program Coordinator plans, coordinates, and facilitates person-centered, dementia-friendly programming for residents in Brookdale’s dementia care community. Programs are designed around residents’ individual needs, abilities, habits, routines, interests, and preferences, with the goal of promoting independence, meaningful engagement, and quality of life. The role develops a seven-day programming plan and a monthly calendar, including daily activities, sensory-focused small groups, special events, and programs outside the community. The coordinator ensures programming complies with Brookdale standards and applicable regulations, and works with community leadership to provide dementia-related education and resources to families and associates. The position may supervise Clare Bridge Program Assistants, participate in hiring and performance management, and act in a supervisory capacity when a Manager or Executive Director is absent. It also includes communicating changes in residents’ health, overseeing social media content, managing department expenses, and performing personal care, housekeeping, or dietary duties as needed. A bachelor’s degree in therapeutic recreation, gerontology, education, or a related field is preferred. At least two years of direct programming experience with older adults and people with dementia is also preferred, or an equivalent combination of education and experience. A valid driver’s license and a current three-year driving abstract with no more than one moving violation are required; a commercial driver’s license may be required depending on community needs. The role involves occasional travel and may require occasional weekend, evening, or night work to ensure shift coverage.

Requirements

  • Valid driver’s license and a current three-year driving abstract with no more than one moving violation.
  • May be required to obtain a commercial driver’s license based on community needs.
  • Basic typing skills and basic knowledge of PCs and word-processing software; Microsoft Windows experience is preferred.
  • Ability to perform the listed physical activities, including standing, walking, sitting, handling or feeling objects, reaching, climbing or balancing, stooping, kneeling, crouching, or crawling, and talking or hearing.
  • Ability to lift up to 50 pounds.
  • Ability to travel occasionally.
  • May need to work occasional weekends, evenings, or nights to ensure shift coverage.

Nice To Haves

  • Bachelor’s degree in therapeutic recreation, gerontology, education, or a related field.
  • At least two years of direct programming experience with older adults and people with dementia, or an equivalent combination of education and experience.
  • Basic knowledge of PCs and word-processing software, preferably in the Microsoft Windows environment.

Responsibilities

  • Design and deliver engaging, person-centered programming seven days a week, including activities across the seven domains of well-being and sensory-focused small-group programs.
  • Develop a monthly activity calendar in partnership with residents and ensure special events and daily programs are scheduled and carried out.
  • Ensure dementia care programs comply with Brookdale standards, applicable state and federal regulations, and assigned policies and procedures.
  • Educate and provide resources to families and associates about Alzheimer’s disease and other dementias, including facilitating dementia-focused training and events.
  • May supervise Clare Bridge Program Assistants, including assisting with hiring, coaching, counseling, corrective action, and performance evaluations; may act in a supervisory capacity when a Manager or Executive Director is absent.
  • Collaborate with community leadership to plan, coordinate, decorate for, and participate in special events, including holidays, signature programs, Alzheimer’s events, family socials, and educational or marketing events.
  • Report changes in residents’ health and behavior to clinical partners, respond to concerns promptly, and collaborate on approaches to behavioral expressions.
  • Oversee social media content to ensure it aligns with Brookdale’s culture, brand, guidance, and standards.
  • Plan and schedule events outside the community, which may include driving a community motor vehicle.
  • Maintain and follow the department’s monthly budget and expense controls; may manage the volunteer program.
  • Perform personal care, housekeeping, and dietary duties as needed and as qualified under applicable state requirements.

Benefits

  • Medical, dental, and vision insurance for eligible part-time and full-time associates.
  • 401(k).
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional voluntary benefits, including identity theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability for eligible full-time associates.
  • Flexible Spending Accounts for eligible full-time associates.
  • Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional voluntary benefits for eligible full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
  • Tuition reimbursement for eligible full-time associates.
  • Qualified associates who have been with Brookdale for at least one year may receive an advance of up to $725, less applicable taxes and withholding, for naturalization application costs.
  • Professional development and career advancement opportunities.
  • Health and wellness programs.
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