Memory Care Program Specialist

Elderwood•Town of Lancaster, NY

About The Position

The Memory Care Program Specialist provides therapeutic and social programming to meet residents’ physical and emotional needs, under the direction of the Director of Activities and with assistance from the Director of Memory Care. The position is responsible for creating and completing the daily memory care calendar, resident participation reviews, daily attendance forms, and monthly progress reports, and assists with meal service as requested. The role also supports residents’ well-being through activities tailored to their interests and needs, including appropriate mental stimulation.

Requirements

  • A bachelor’s degree in Recreational Therapy, Education, or a related field; or Certified Occupational Therapist Assistant (COTA) certification; or an associate degree (for example, COTA) with 1–2 years of experience in long-term care activities; or 1–2 years of experience in recreational programming in another field.
  • Current, valid state-required certification or license in the state where the work is performed, or willingness to obtain National Certification in Activities within one year.
  • Certification in dementia and/or behavior management (for example, CDT), or willingness to obtain it within one year of hire.
  • Demonstrated computer skills, including Microsoft Office (Word and Excel) and web-based applications.
  • Current, valid driver’s license, if applicable.
  • Ability to read, write, speak, and understand English at an intermediate or more advanced level.
  • Dependable, patient, and compassionate attitude toward elderly residents; genuine concern for their well-being.
  • Respectful demeanor toward residents’ rights and wishes.
  • Ability to cooperate with others and follow directions.

Nice To Haves

  • Demonstrated supervisory experience.
  • Experience with the dementia population.

Responsibilities

  • Respond immediately to residents’ needs and requests.
  • Assist residents with therapeutic and social activities designed to appeal to their interests and enhance their highest practicable level of physical, mental, and psychosocial well-being.
  • Complete the daily memory care calendar, resident participation reviews, daily attendance forms, and monthly progress reports.
  • Assist with meal service as needed and provide feeding assistance, if applicable, after completing training.
  • Provide appropriate mental stimulation to meet residents’ needs.
  • Notify a Licensed Nurse of changes in residents’ conditions or needs.
  • Maintain facility standards for resident care.
  • Read and understand task assignments, and report verbally and record care in writing.
  • Attend employee council meetings, departmental meetings, and required or preferred in-service training; offer constructive suggestions when able.
  • Generate and develop ideas to improve resident care quality or increase job productivity and satisfaction.
  • Follow applicable safety rules and practices to ensure the general safety of staff, residents, and visitors.
  • Perform duties according to established service excellence standards and goals.
  • Provide a high level of customer service to staff, residents, and visitors.
  • Use the electronic timekeeping system as directed.
  • Follow policies and procedures regarding electronic devices, computers, and tablets.
  • Support Elderwood’s Mission, Vision, and Values, and abide by its business code of conduct, compliance, and HIPAA policies.
  • Perform other work duties as requested by a supervisor, manager, or Administrator.
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