Memory Care Program Assistant

Brookdale Senior Living Inc.•Vestal, NY
•$16 - $18

About The Position

The Memory Care Program Assistant supports the Clare Bridge Program Manager or Coordinator in planning and implementing person-centered, dementia-friendly programs for residents in the dementia care community. The role helps provide meaningful and purposeful activities that support residents’ quality of life, honor individual abilities, needs, routines, interests, and preferences, and encourage independence. Programs address the seven domains of well-being and may include sensory-focused small groups for residents unable to participate in larger groups. The assistant helps review resident service plans, complete program documentation, maintain regulatory and Brookdale standards, support quality-improvement initiatives, and provide guidance to associates about resident engagement. The position also participates in community events, communicates with residents, families, and professionals, supports off-site programming, assists with volunteers, and performs personal care, housekeeping, and dietary duties as needed. Occasional travel, on-call availability, and occasional weekend, evening, or night work may be required to ensure shift coverage. The position makes routine decisions using detailed guidelines and reports issues to a supervisor when needed.

Requirements

  • High school diploma or equivalent required.
  • Valid driver's license required.
  • Current three-year driving abstract with no more than one moving violation required as a condition of employment.
  • Basic skill level and ability to follow written or verbal instructions.
  • Basic technical skills to complete repetitive, well-defined duties.
  • Basic knowledge of the organization sufficient to answer basic questions.
  • Basic knowledge of PCs and word-processing software; Microsoft Windows environment preferred.
  • Effective oral and written communication skills.
  • Ability to meet the stated physical demands, including lifting up to 50 pounds.
  • Ability to travel occasionally.

Nice To Haves

  • Associate degree preferred.
  • At least one year of prior experience with older adults and people with dementia preferred; equivalent combination of education and experience may also qualify.
  • Microsoft Windows environment experience preferred.

Responsibilities

  • Support implementation of person-centered programs based on residents’ individual needs and interests.
  • Lead and engage residents in programs addressing the seven domains of well-being, including sensory-focused small groups in a structured dementia-friendly environment.
  • Assist the Program Manager or Coordinator with reviewing resident service plans and completing required program documentation.
  • Help ensure dementia care programs comply with applicable state, federal, and other regulations, as well as Brookdale policies, procedures, mission, and standards.
  • Provide associates with guidance and resources about programming, engagement, and residents’ quality of life.
  • Coordinate and participate in community special events, including family socials, marketing and sales events, and open houses.
  • Communicate positively with residents, families, and community professionals about the dementia care program and its benefits; communicate with families about residents’ personal needs and successes.
  • Assist the Manager or Coordinator with departmental quality-improvement initiatives, including the Brookdale Excellence Standards Tool (BEST).
  • Support off-site plans and scheduled programming events, which may include driving a community motor vehicle.
  • Assist with the volunteer program, including training and supervising volunteers.
  • Perform personal care, housekeeping, and dietary duties as needed to maintain service quality in accordance with Clare Bridge Program standards.
  • Perform other duties assigned by the supervisor.

Benefits

  • Medical, dental, and vision insurance for eligible part-time and full-time associates.
  • 401(k).
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional voluntary benefits, including identity theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability for eligible full-time associates.
  • Flexible Spending Accounts for eligible full-time associates.
  • Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional voluntary benefits for full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
  • Tuition reimbursement for eligible full-time associates.
  • Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates who have been with the company at least one year.
  • Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.
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