Memory Care Director

Maplewood Senior Living•Twinsburg, OH

About The Position

The Memory Care Director (MCD) serves as the community’s dementia care expert and leads all aspects of the Memory Care Program. The role helps ensure the well-being, safety, and comfort of residents through oversight of memory care staff, implementation of company standards and best practices, and development and implementation of specialized service plans. The director collaborates with department heads, families, program staff, and care staff to support high-quality care, lifestyle programming, therapeutic environments, and interventions. The position oversees memory care staffing, recruitment, scheduling, supervision, performance management, training, payroll-related review, supplies, and regulatory compliance. It works with the Resident Service Director on resident service plans, admissions screening, care documentation, outside services, family meetings, and communication among neighborhood staff. The director also supports sales and community outreach, dining and nutrition practices, environmental and elopement safety, family education, volunteer programming, and dementia-related staff education. The role requires an Ohio Licensed Practical Nurse license, at least two years of hands-on supervisory experience in a senior living environment specializing in Alzheimer’s and other dementia-related diseases, and at least one year of staff management experience. A degree in a related field is listed; non-degreed applicants with at least five years of direct dementia-related resident experience are preferred. The position is full-time and located in Twinsburg, Ohio.

Requirements

Must hold a Licensed Practical Nurse license to practice in Ohio.
At least two years of experience in a senior living environment specializing in Alzheimer’s and other dementia-related diseases in a hands-on supervisory capacity.
At least one year of experience managing staff, including coaching, counseling, and progressive disciplinary action.
Passion for working with seniors with dementia and improving their quality of life.
Thorough understanding of Alzheimer’s disease and other dementia-related diseases.
Excellent communication, organization, and time-management skills.
Basic typing skills and computer knowledge.

Nice To Haves

A degree in social work, nursing, psychology, gerontology, therapeutic recreation, or a related field.
For non-degreed applicants, at least five years of direct dementia-related resident experience is preferred.
Familiarity with MS Word, Excel, Publisher, and creative software.

Responsibilities

Lead all aspects of the community Memory Care Program and serve as its dementia care expert.
Hire, train, schedule, supervise, direct, coach, counsel, and evaluate memory care associates, including RSAs, MCAs, and MCCs.
Manage memory care recruitment, staffing schedules, time-card approvals, timesheet review, payroll-related updates, and staffing within the approved budget.
Maintain employee communication records and coordinate required safety-device checks and resident-care supply orders.
Ensure the Memory Care Program follows federal and state regulations and company standards.
Collaborate with the Resident Service Director and other team members on resident service plans, resident status tracking, admission screening, outside services, and care scheduling.
Ensure resident care documentation is completed by care staff before the end of each shift.
Coordinate and facilitate family meetings and provide inter-shift huddles for memory care staff.
Provide person-centered dementia care orientation, monthly dementia-related in-services, coaching, mentoring, and ongoing micro-trainings.
Assist with tours and presentations about the memory care program, coordinate the annual Alzheimer’s Association Walk Team, develop monthly newsletters, and maintain community outreach relationships.
Support dining participation and independence, supervision and assistance, nutrition and hydration, adaptive-device use, meal availability, menu information, and resident diet references.
Follow emergency and safety procedures; conduct daily environmental rounds; monitor locks, safety devices, communication systems, mobile devices, and elopement kits and binders.
Lead weekly behavioral brainstorming meetings and ensure behavior logs are implemented and used for residents with relevant behavioral histories.
Provide dementia-care education and support to families, hold monthly family support group meetings, communicate regularly with families, and maintain a Memory Care Resource Library.
Recruit, interview, train, schedule, and recognize volunteers; implement volunteer policies and develop intergenerational and volunteer pet-therapy programs.
Attend the annual state Alzheimer’s Association Education Conference.