Memory Care Director

Harmony Senior Services•Mount Juliet, TN

3d•Onsite

About The Position

The Harmony Square Director is responsible for the overall day-to-day operations of the Harmony Square neighborhood. The director interviews, orients, coaches, and trains team members in accordance with training standards and regulatory guidelines, and supervises and directs team members in coordination with the Healthcare Director. The role develops and leads resident programs and activities intended to enrich the lives of residents and families. This includes monthly planning with the Life Enrichment Director, coordinating calendars, supplies, events and outings with the program team, and leading three to four high-quality programs per day. The director also plans weekly outings, connects with local community resources, and works with the Alzheimer’s Association and other organizations to arrange monthly support group meetings. The director continually assesses resident needs with the clinical team, communicates care updates and changes in resident condition to appropriate leaders, participates in care conferences and the Family Call Program, and completes required care and service plans with the Healthcare Director. The role helps maintain a safe, stimulating environment, supports dining standards in partnership with dining and clinical leaders, and maintains the Behavior Expression process. Additional duties include conducting neighborhood rounds and daily huddles, attending monthly programming calls, fostering teamwork and positive interdepartmental relationships, communicating promptly with resident families, completing required training, and carrying out other assigned duties. The director must complete the training and insurance requirements to drive a company vehicle.

Requirements

Three to five years of experience working with individuals with dementia, including leading programs, managing behavior expression, and educating staff and families about Alzheimer’s disease and dementia.
Experience supervising and managing staff.
Experience organizing, conducting, and planning programs and activities for seniors with dementia.
Experience with behavior expression redirection and interventions.
Strong organizational and time-management skills.
Critical-thinking skills.
Ability to communicate effectively verbally and in writing.
Valid driver’s license and good driving record.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Passion for working with individuals with dementia.
Must maintain applicable state requirements for dementia-specific training.
Must complete training and insurance requirements to drive the company vehicle.

Nice To Haves

Associate or Bachelor’s degree, or equivalent education and/or experience, preferred, subject to state requirements.
Study or experience in recreation, activities, geriatrics, or dementia care.
Dementia training or Certified Dementia Practitioner certification preferred, or eligibility for certification.

Responsibilities

Oversee the day-to-day operations of the Harmony Square neighborhood.
Interview, orient, coach, and train Harmony Square team members in accordance with associate training standards and regulatory guidelines.
Supervise and direct Harmony Square team members, including Life Enrichment Assistants and PCAs/CNAs, in conjunction with the Healthcare Director.
Develop, plan, and implement purposeful, person-centered resident programs based on dimensions of wellness, signature programs, and resident interests.
Partner with the Life Enrichment Director in monthly planning meetings and coordinate upcoming programs and supplies.
Work with the program team to complete planning forms, organize supplies, plan calendars, and coordinate events and outings.
Lead three to four high-quality programs per day and plan and schedule weekly outings.
Continuously assess resident needs with the clinical team; communicate care updates and changes in condition to the Healthcare Director and Executive Director, and initiate interventions as necessary.
Participate in Resident/Family Care Conferences and the Family Call Program as directed by the Executive Director.
Use and connect with local community resources; build relationships with residents and families to encourage program participation and satisfaction.
Maintain a stimulating environment that promotes safety, security, and well-being in collaboration with the clinical team.
Maintain the Behavior Expression process.
Ensure dining needs are met in partnership with the Director of Dining and Healthcare Director.
Complete state-required care plans and service plans for Harmony Square residents with the Healthcare Director.
Partner with the Alzheimer’s Association and other local organizations to schedule, organize, and participate in monthly support group meetings.
Complete required training and insurance requirements to drive the company vehicle.
Coordinate care across disciplines, including life enrichment, clinical, and dining services.
Complete daily and bi-weekly neighborhood rounds and lead daily huddles.
Attend monthly programming calls.
Promote teamwork and team member appreciation and maintain positive working relationships across departments.
Respond promptly to resident family questions and concerns.
Complete required courses in accordance with state regulations and Relias Learning.
Carry out other duties as assigned.