Memory Care Director

Calveria Living at Fishersville • Fishersville, VA

8d

About The Position

The Memory Care Director manages the day-to-day operations of the memory care neighborhood, including supervising team members and volunteers, delegating work, maintaining staffing coverage, and ensuring that resident programs and care support are delivered. The role develops and maintains a varied activity program that supports residents’ cultural, spiritual, physical, social, and intellectual interests and promotes their potential and sense of usefulness.

The Director coordinates schedules, resident engagement and attendance records, wellness conferences, resident surveys, and communication with residents, families, team members, and department leaders. The position also supports hiring, training, team accountability, budget targets, safety procedures, and community events. It requires a commitment to working with the senior population and the ability to drive the community vehicle.

Requirements

• Associate degree from an accredited college or university, or proof of satisfactory completion of two years of college, with a major course of study in recreation or a related field; alternatively, two years of full-time recreation-field experience serving a senior adult population.
• Valid state driver license, clean driving record, and completion of the Community’s HR policies and procedures for drivers.
• Excellent communication, organization, and time-management skills.
• Basic typing skills and computer knowledge, including familiarity with MS Word and other pertinent software.
• Physically able to bend and reach.
• Physically able to push, pull, and lift up to 40–50 pounds if necessary.
• Physically able to stand for extended periods.
• Commitment to working with the senior population.
• Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented; able to display tact and a cheerful disposition.

Responsibilities

• Manage the overall operations of the memory care neighborhood and supervise and delegate tasks to team members.
• Provide outstanding service to residents, family members, responsible persons, and visitors, and communicate effectively with them and team members.
• Conduct quarterly resident surveys to evaluate activities and gather suggestions.
• Prepare the activity schedule one month before implementation, review it with the General Manager, and amend it as needed.
• Create activity calendars using computer software and ensure a full activity program is offered seven days a week.
• Drive the community vehicle and maintain a timely resident birthday list and mail birthday cards.
• Collaborate with the Wellness Director on resident care needs and clinical changes, and participate in wellness reviews of potential residents.
• Organize quarterly wellness conferences for Valeo residents with relevant team members and department heads.
• Record resident program attendance and engagement in Caremerge and maintain records of planned and implemented programs for six months.
• Post current monthly and daily activity schedules in public areas and share them with department managers.
• Implement Salus Signature programs and practices and incorporate them into the monthly events calendar.
• Implement wellness department systems to support residents’ care needs.
• Develop care and programming assignments, distribute them to team members, and hold team members accountable for completing assignments and scheduled programs.
• Provide dementia and Valeo training to community team members and participate in new-hire orientation.
• Interview and hire potential team members using the Valeo Hiring Guide.
• Attend monthly resident meetings with the General Manager and help develop the agenda.
• Develop and maintain staffing schedules at least two weeks in advance, ensure shift coverage, and find additional coverage when needed.
• Meet monthly monetary and labor-hour budget targets and discuss variances with the General Manager.
• Maintain team member attendance records for meetings and events, document attendance issues, and provide corrective action when needed in accordance with HR policies.
• Notify department managers in advance of schedule variations and accommodate special events and evening and weekend programs in work schedules.
• Follow emergency procedures and understand and follow safety policies and procedures.
• Promote the Community positively and communicate community values to residents, families, and team members.
• Create a positive atmosphere through a varied and engaging activity program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree