Memory Care Coordinator

MorningStar Careers•Parker, CO

1d•Onsite

About The Position

The Memory Care Coordinator manages services addressing resident care needs in the memory care community. The role hires, trains, supervises, and schedules caregivers and coordinates medication technician coverage. It monitors residents’ care needs and changes in condition, responds to resident and family concerns and requests, and acts as a liaison with community providers. The coordinator is expected to show genuine interest in residents with dementia and patience and understanding when working with residents, families, and visitors. Duties must be carried out in accordance with applicable federal and state regulations and company policies and procedures. The position also coordinates dementia-focused staff education and resident care, helps maintain resident service plans and records, supports medication administration, and works with the Wellness Director and other departments to meet residents’ needs. It contributes to infection control, incident reporting, required training, activities, and family support groups.

Requirements

Demonstrate the company’s core values: Love, Kindness, Honesty, Goodness, Fairness, and Respect.
Successfully complete state-approved Medication Administration training.
Hold a current first aid certificate.
Have at least two years of health-related experience, including dementia care, preferred, or supervisory/management experience working with people with dementia.
Know procedures and techniques for dementia-related resident care and personal services, and how to care for related equipment and supplies.
Understand universal precautions for preventing infection or contamination, and the assessment process and development and execution of negotiated care plans for residents with dementia.
Be able to read and interpret documents such as safety rules, operating and maintenance instructions, and manuals.
Have good communication skills, communicate effectively in English, and understand and follow written and oral directions.
Provide resident-care services within the limits of delegated tasks.

Nice To Haves

At least two years of health-related experience, including caring for people with dementia.
Supervisory or management experience working with people with dementia.

Responsibilities

Interview, hire, train, supervise, and schedule caregivers, and schedule medication technician coverage.
Assist the Business Office Manager with new-hire paperwork, attendance logs, time sheets, employee evaluations, and staffing budgets.
Identify staff education needs; coordinate orientation, weekly mini-modules, required in-service meetings, and state-required training.
Train staff on dementia-related behaviors, interventions, and conditions, and ensure they understand residents’ needs, negotiated service plans, and task or assignment sheets.
Observe residents and report symptoms or changes in condition to the Wellness Director; ensure care managers report and document changes.
Assist with medication administration, prepare and administer medications according to procedure, and record reactions.
Maintain records reflecting residents’ conditions and oversee and participate in caregiving and coordination of residents’ health care needs.
Work with the Wellness Director to develop, maintain, and update residents’ Negotiated Service Plans, assessments, and task or assignment sheets at move-in, following changes in condition, and every three months, gathering input from resident care managers.
Communicate with residents and families about care needs and assist with counseling.
Ensure infection control guidelines are followed and that staff have sufficient gloves and other protective supplies.
Immediately report suspected resident abuse; complete incident reports and submit them for follow-up to the Wellness Director and Executive Director within 24 hours in accordance with applicable guidelines.
Complete the incident tracker monthly and work with the Wellness Director on intervention addenda, incident reductions, and monthly QA/safety committee reviews.
Ensure resident care managers help residents attend prescribed activities and provide additional one-on-one time to residents who cannot attend.
Work with the Life Enrichment Coordinator to arrange daily activities for residents with dementia and ensure resident-specific activity interest and ability assessments are included in service plans.
Coordinate ongoing quarterly support groups for residents’ family members.
Promote teamwork across departments and solve problems in accordance with company standards and guidelines.