Memory Care Coordinator

The Gardens at Quail Springs•Oklahoma City, OK

About The Position

The Memory Care Coordinator leads the community’s daily memory care programming, builds and maintains program calendars and schedules, coaches caregivers, and helps keep families connected with residents. The role supervises Memory Care department staff and reports to the Health & Wellness Director. The coordinator develops person-centered activities through the Whole-Person Wellness model, supports resident safety in a secured environment, coordinates responses to behavioral expressions, and contributes to assessments and service plans. The role also manages outings, family communication, events, program expenses, and participation in the community’s Manager on Duty rotation and EOS operating practices.

Requirements

  • Two years of experience within the past five years in a social or recreational program serving older adults living with dementia, including at least one year full time in an activity program in a health care or assisted living setting.
  • Two years of experience working with people living with dementia, including leading groups, building social interaction, and assisting with activities of daily living.
  • Experience assessing resident needs and developing approaches to ease discomfort and improve daily well-being.
  • Licensed LVN/LPN.
  • Direct management experience in dementia care.
  • Eligibility under state regulatory requirements for the position.
  • Ability to engage residents and staff, remain calm and patient when plans change, train alongside staff, stay open to new methods, and demonstrate commitment to the well-being of seniors living with dementia.

Nice To Haves

  • A degree in social work, psychology, gerontology, therapeutic recreation, or nursing.

Responsibilities

  • Plan a monthly program calendar using the Whole-Person Wellness model, addressing physical, intellectual, social, emotional, vocational, and spiritual needs.
  • Publish the monthly newsletter and calendar, along with weekly and daily schedules.
  • Train, schedule, and coach caregivers to lead assigned programs and adapt activities so residents can participate successfully.
  • Maintain a safe, secured environment through resident checks, awareness of door alarms, and vigilance for wandering and elopement.
  • Coordinate person-centered responses to behavioral expressions in accordance with New Traditions and the memory care clinical manual.
  • Assess each resident’s life history and preferences, maintain the Discovery Book, and help establish service plans.
  • Build and supervise outing plans, including at least one Memory Care outing each month, and review plans quarterly.
  • Partner with families on communication and dementia-specific care decisions.
  • Host in-house events with the marketing team and use LifeLoop to keep families connected between visits.
  • Manage program expenses within the monthly budget, including correct coding of Memory Care costs.
  • Serve on the Manager on Duty rotation.
  • Participate in EOS, including weekly Level 10 meetings, quarterly Rocks, and role Scorecard metrics.
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