Membership Specialist - Bulow
About The Position
ELS is hiring a Membership Specialist in Flagler Beach, Florida. The role promotes and sells camping memberships, works to meet membership sales targets, and serves as a goodwill ambassador by explaining membership benefits to potential customers. The specialist educates guests about membership products and builds awareness through campground outreach and promotional activities. A site is provided at designated parks, which may suit full- or part-time RVers. The position involves identifying and developing prospects, conducting membership presentations, managing new-member contracts, and coordinating with resort staff and corporate representatives. It may require a real estate license.
Requirements
- Basic computer skills and proficiency with Microsoft Word, Google Drive, email, and cloud-based sales software.
- Collaborative and detail-oriented.
- Enjoys working with energy and enthusiasm.
- Professional behavior and appearance.
- Excellent communication skills by phone, email, and in person.
- Able to thrive in a results-oriented sales environment.
- Self-motivated and able to multitask.
- May require a real estate license.
Responsibilities
- Promote membership awareness at the campground through welcome calls and emails, camp-ins, educational workshops, events, marketing materials, and other promotional methods.
- Identify membership prospects and guide them through the sales cycle.
- Understand and provide expert information about new membership products and current promotions.
- Run arrival reports to identify incoming guests who may be prospective members.
- Welcome incoming guests and introduce yourself as the membership specialist.
- Coordinate with park staff to distribute membership materials at check-in.
- Attend park events and manager meetings.
- Set appointments for membership presentations and deliver effective presentations to interested guests.
- Maintain a hot list of top prospects for follow-up and obtain member referrals.
- Work with the Resort Manager to manage flyer inventory and ensure resort signage is appropriate.
- Submit corporate reports to the Area Coordinator.
- Attend weekly Arrival Strategy and Membership Information conference calls.
- Participate in incentive programs.
- Promote the Ambassador Program at the park and encourage, reward, and recognize staff referral leads.
- Write and manage membership contracts for new members, ensure contracts are thorough and complete, and follow contract policies.
Benefits
- Medical, dental, and vision plans.
- Generous 401(k) employer match.
- Paid vacations, holidays, and sick time.
- Some positions may be eligible for bonuses, sales commissions, or incentive pay.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
