Membership Service Representative (Evenings & Weekends)

Crunch Fitness•Columbus, OH
•Onsite

About The Position

Primetime Fitness, a Crunch Fitness franchise partner, is hiring a front desk team member for Crunch Fitness Campus. The role welcomes members and guests, supports check-in and membership inquiries, promotes memberships and services, and helps maintain a welcoming, clean, and organized gym. The position requires availability for weeknight evenings and weekend closing shifts. Shifts are 4 or 8 hours depending on coverage needs. Work is in person.

Requirements

  • Reliable availability for weeknight evening and weekend closing shifts.
  • Friendly communication and strong customer service skills.
  • Comfort discussing memberships and working toward sales goals.
  • Dependability, attention to detail, and a team-focused attitude.

Responsibilities

  • Welcome members and guests, assist with check-in, and create a positive, inclusive experience.
  • Answer questions about memberships, club services, and gym equipment.
  • Conduct club tours, follow up with prospective members, and enroll new members.
  • Generate appointments through referrals, outreach, and phone calls.
  • Promote membership options and services suited to prospective members’ needs.
  • Maintain accurate member, prospect, and sales activity records in club systems.
  • Complete facility walk-throughs and help maintain a clean, organized club.
  • Support evening operations and complete assigned closing duties.

Benefits

  • Employee discount
  • Opportunities for career growth
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