Full-Time Evening & Weekend Membership Sales Supervisor
About The Position
Heights Wellness Retreat is seeking a driven, confident, results-oriented Operations Supervisor to lead its evening and weekend team in Porter Ranch, California. The role focuses on motivating and holding team members accountable, achieving membership sales goals, and supporting smooth daily operations and exceptional guest experiences. The supervisor will coach staff, address guest concerns, ensure company standards are followed, and take ownership of operational results. This is a full-time position of 30–35 hours per week, with evening and weekend shifts only. Compensation is $22–$23 per hour, depending on experience. The company describes its workplace as a supportive, growth-focused wellness environment offering therapeutic massage, advanced skincare, and wellness technologies.
Requirements
- Previous supervisory or management experience.
- Proven sales experience and ability to meet goals.
- Strong leadership skills, including the ability to motivate others and hold them accountable.
- Confident communication and excellent customer service skills.
- Self-motivated, proactive, resourceful, and solution-oriented approach.
- Comfort working in a sales-driven environment.
Responsibilities
- Lead, motivate, and hold team members accountable for performance.
- Drive monthly membership sales goals and lead by example in sales.
- Coach the team on sales, guest engagement, and retention.
- Handle guest complaints and resolve operational issues professionally.
- Oversee daily operations, cleanliness, and exceptional guest experiences.
- Ensure company standards, policies, and procedures are followed.
- Take initiative, solve problems, and keep operations running smoothly.
Benefits
- 401(k)
- Performance-based bonus
- Dental insurance
- Employee discounts
- Free food and snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training and development
- Vision insurance
- Wellness resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
