Membership Sales Specialist

AAA Mid-Atlantic • King of Prussia, PA

1d • $19 - $25 • Onsite

About The Position

AAA Club Alliance is hiring an experienced, full-time Retail Membership Sales Specialist for a retail location in King of Prussia, Pennsylvania. The role focuses on selling and processing AAA memberships, building engagement with current and prospective members, and providing expert support for membership-related questions. The position may also provide backup assistance with cashiering, tag and title, and IDEMIA services when applicable.

The starting base compensation is $19.15 to $24.50 per hour, adjusted based on experience, geographic location, and other job-related factors as permitted by law. The position is eligible for incentive pay, with an average payout of $162 to $500 per month. Store hours are Monday through Friday, 8 AM to 6 PM, and Saturday, 8 AM to 5 PM; the work week is 37.5 hours, with no Sundays.

The position is based at 197 E. Dekalb Pike, Suite 350, King of Prussia, PA 19406. Applicants must have a high school diploma or equivalent, at least three years of sales and customer service experience, and satisfactory pre-employment and post-employment screening results. A Notary Public designation is required, or the employee must be willing to obtain one within six months of employment.

Requirements

• At least three years of sales and customer service experience.
• Effective written and oral communication skills.
• Computer proficiency, including the ability to navigate multiple websites and programs and multitask in a fast-paced retail environment.
• Notary Public designation, or willingness to obtain one within six months of employment.
• High school diploma or equivalent.
• Satisfactory pre-employment and post-employment screenings, including criminal, drug, and applicable state or vendor-specific screenings.
• Ability to obtain any necessary membership license or other license required to perform the essential functions of the position.

Responsibilities

• Sell and process new AAA memberships, maximizing opportunities to upsell and cross-sell upgrades and add-ons.
• Engage the membership base through in-store sales, inquiries, and outbound calls.
• Welcome new members, present promotions, and initiate discussions about upgrade opportunities.
• Accurately document leads and interactions and maintain clear records for future reference.
• Provide expert guidance and support to customers as the store's go-to person for membership-related inquiries.
• Provide backup assistance with cashiering, tag and title, and IDEMIA services, if applicable.

Benefits

• Medical, dental, and vision plan options.
• Up to two weeks of paid parental leave.
• 401(k) plan with company match up to 7%.
• More than two weeks of paid time off within the first year; the posting also states full-time retail associates can accrue up to three weeks of paid time off during their first year.
• Paid company holidays.
• Company-provided volunteer opportunities and one volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.
• Incentive pay, with an average payout of $162 to $500 per month.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED