Membership Sales Representatives

Pilates Studios US•Upper Macungie Township, PA

About The Position

Club Pilates Cedar Crest & Allentown is hiring sales-focused Membership Sales Representatives to connect with prospective members, learn about their fitness goals, recommend memberships, and help grow the studio. This active sales position involves daily outreach, consistent follow-up, booking introductory classes, explaining membership options, and building strong relationships with members and guests. Schedules available are weekdays, Monday–Friday, up to 30 hours per week, or weekends only, Saturday and Sunday, with hours based on the studio schedule. Applicants should state which schedule they are applying for and provide their availability. Starting pay is $19 per hour, plus commission on membership sales. The role includes sales training, ongoing coaching, a supportive team, an engaging fitness environment, and opportunities to grow within the studio organization.

Requirements

Enjoy sales, starting conversations, and building relationships.
Be confident making outbound phone calls and discussing membership options and pricing.
Take a proactive approach to connecting with prospects and following up.
Be motivated to meet goals, grow the studio, and contribute to the team’s success.
Have strong communication, organization, and follow-through.
Have a positive, professional attitude and willingness to learn from coaching.
Have reliable availability for one of the listed schedules.
Be comfortable with daily phone outreach, membership sales, and consistent follow-up.

Nice To Haves

Sales or customer service experience is preferred.
Fitness or wellness experience is a plus.

Responsibilities

Make daily outbound phone calls to prospective members and follow up through calls, texts, and emails.
Book introductory classes, confirm appointments, and follow up afterward to help guests join.
Ask about prospective members’ fitness goals and explain how classes and membership options can help.
Guide prospective members through membership pricing, answer questions, address concerns, and ask for the sale.
Work toward individual and studio sales goals through consistent effort and follow-through.
Keep accurate notes and follow-up tasks so prospects receive timely, personal communication.
Greet members, learn their names, and take an active interest in their experience.
Support member retention by listening to feedback and communicating concerns to management.
Help maintain a clean, organized, and welcoming studio.