Membership Sales Manager

Omni Hotels & Resorts•Austin, TX

About The Position

The Membership Sales Manager at Barton Creek Country Club provides customer service to current members, prospective members, and guests. The role focuses on recruiting and enrolling new members, meeting membership sales goals, and maintaining accurate membership records. The position also supports the Club’s community presence, events, marketing initiatives, and competitive positioning.

Requirements

4–5 years of direct sales experience, preferably in a country club or similar environment.
Advanced computer skills, including proficiency in Microsoft Office.
Meticulous file maintenance and data-entry skills.
Creativity and keen attention to detail.
Exceptional verbal and written communication skills in English, including the ability to present to diverse audiences.
Ability to write detailed reports, business correspondence, and procedural documents.
Excellent interpersonal skills and a member-centric mindset.
Flexible availability, including weekends and holidays, and willingness to travel as business needs require.

Responsibilities

Recruit and enroll new members to achieve and exceed membership sales goals.
Ensure a seamless enrollment process and maintain membership records, files, and data entry in compliance with organizational standards.
Maintain and organize the prospect database, using system functionality to track leads, generate reports, and optimize workflow.
Represent the Club in community activities and organizations to build awareness and generate prospective membership leads.
Participate in Club events, particularly golf tournaments, contribute ideas, and help deliver first-class member experiences.
Work with the Director of Membership to develop programs and social media campaigns that enhance awareness and brand recognition.
Stay informed about Club bylaws, policies, and rules.
Keep materials about competing country clubs and their offerings updated to maintain competitive positioning.
Provide accurate and timely reports to the Director of Membership.
Perform other responsibilities as assigned by management.