Membership & Sales Manager

Anytime Fitness • Columbia, MO

7d

About The Position

The Membership & Sales Manager leads club growth and daily operations at an Anytime Fitness location. The role is split approximately evenly between sales and gym management. Sales work includes finding and meeting prospective members, building member relationships, and selling memberships and personal training. Operations work includes looking after members and ensuring the club runs smoothly. The position reports directly to the owner.

Requirements

• Several years of experience in service, retail, or fitness, with a proven track record in sales and leadership.
• Excellent verbal and written communication skills and a strong customer-service approach.
• Drive to build a business in a fast-paced, entrepreneurial setting.

Nice To Haves

• Experience with club management software; ClubOS, Club Ready, or GoHighLevel are a plus.
• Current CPR and AED certifications are preferred, or the ability to obtain them within 30 days.

Responsibilities

• Bring in new members through prospecting, grassroots efforts, community outreach, and one-on-one sales.
• Sell personal training packages and hand new clients off to coaches.
• Follow up on leads, book appointments, and give club tours.
• Track sales activity and meet monthly membership and training goals.
• Oversee the membership base, including member needs, billing questions, cancellations, and retention.
• Lead member retention through check-ins, events, and win-back calls.
• Handle member complaints and billing issues quickly and professionally.
• Keep the club clean, safe, and well maintained, and coordinate equipment repairs with vendors.
• Plan member events, challenges, and community partnerships.
• Perform other duties as assigned.

Benefits

• Competitive salary plus commission on memberships and training sold.
• Monthly or quarterly bonuses for meeting club goals.
• Full-time benefits, including medical, dental, and vision coverage.
• Paid time off and holidays.
• Free membership for the employee and immediate family.
• Free personal training sessions for the employee.
• Paid continuing education and certifications, such as NASM, ACE, or sales training.
• Access to Anytime Fitness corporate training and leadership programs.
• A coaching team to deliver training sold by the manager.
• Potential career paths across multiple Anytime Fitness locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed