Membership Sales Associate - Clean Express Auto Wash

Express Wash Concepts•Parma, OH

17h•Onsite

About The Position

Join our dynamic team at Clean Express Auto Wash, part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies. We offer more than just a job; we provide a path to growth and success. We are committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. We empower our team members with a clear roadmap for growth, offering opportunities to advance from Sales Associate to leadership roles and beyond.

Requirements

High school diploma or GED
1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred)
A positive, outgoing attitude and a passion for delivering great guest experiences
Excellent communication skills and a natural ability to connect with others
Ability to multitask in a fast-paced environment while staying focused on guest satisfaction
Must be able to work a flexible schedule, including weekends and holidays

Responsibilities

Sell membership packages and consistently meet or exceed goals set by leadership.
Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
Achieve personal sales targets, sign-up goals, and upsell objectives.
Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
Greet customers warmly, guiding them seamlessly through the car wash process.
Engage with customers before and after their wash to ensure complete satisfaction.
Handle transactions accurately at the point of sale.
Adhere to all safety protocols and guidelines to prevent accidents and injuries.
Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
Maintain a professional appearance in line with company guidelines.
Take on additional responsibilities as assigned by management.