Membership Sales Associate - Clean Express Auto Wash

Express Wash Concepts•Auburn, AL

19h•Onsite

About The Position

As a Membership Sales Associate at Clean Express Auto Wash, you will be the primary point of contact for customers, educating them on car wash options and promoting the benefits of the Unlimited Wash Club. Your role involves driving sales of monthly unlimited car wash packages and upselling additional products to existing customers. This position is with Express Wash Concepts, a rapidly growing and award-winning company that offers a clear path for career advancement within its various brands.

Requirements

High school diploma or GED
1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred)
A positive, outgoing attitude and a passion for delivering great guest experiences
Excellent communication skills and a natural ability to connect with others
Ability to multitask in a fast-paced environment while staying focused on guest satisfaction
Must be able to work a flexible schedule, including weekends and holidays

Responsibilities

Sell membership packages and consistently meet or exceed goals set by leadership.
Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
Achieve personal sales targets, sign-up goals, and upsell objectives.
Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
Greet customers warmly, guiding them seamlessly through the car wash process.
Engage with customers before and after their wash to ensure complete satisfaction.
Handle transactions accurately at the point of sale.
Adhere to all safety protocols and guidelines to prevent accidents and injuries.
Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
Maintain a professional appearance in line with company guidelines.
Take on additional responsibilities as assigned by management.