Membership Sales Associate - Clean Express Auto Wash

Express Wash Concepts • Bloomfield Hills, MI

1d • Onsite

About The Position

Join Clean Express Auto Wash, part of Express Wash Concepts, one of the region’s fastest-growing companies. This role offers a competitive hourly rate of $18.00/hour plus additional incentives on membership sales, along with a clear path for career growth from Sales Associate to leadership roles. The company is committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to communities. They empower team members with opportunities for advancement and professional development.

Requirements

• High school diploma or GED
• 1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred)
• A positive, outgoing attitude and a passion for delivering great guest experiences
• Excellent communication skills and a natural ability to connect with others
• Ability to multitask in a fast-paced environment while staying focused on guest satisfaction
• Must be able to work a flexible schedule, including weekends and holidays

Responsibilities

• Deliver exceptional customer service.
• Help customers choose the best car wash options.
• Educate customers on the benefits of joining the Unlimited Wash Club.
• Promote monthly unlimited car wash packages.
• Upsell additional products to existing customers.
• Sell membership packages and consistently meet or exceed goals set by leadership.
• Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
• Achieve personal sales targets, sign-up goals, and upsell objectives.
• Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
• Greet customers warmly, guiding them seamlessly through the car wash process.
• Engage with customers before and after their wash to ensure complete satisfaction.
• Handle transactions accurately at the point of sale.
• Adhere to all safety protocols and guidelines to prevent accidents and injuries.
• Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
• Maintain a professional appearance in line with company guidelines.
• Take on additional responsibilities as assigned by management.

Benefits

• Additional incentive on memberships sales
• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Paid vacation (per Employee Manual)
• Clear growth and development opportunities across 130+ locations
• A supportive team environment focused on coaching, training, and celebrating wins
• Opportunities to give back through community partnerships and EWC Cares
• 401(k) with company match up to 4%
• Educational reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees