Membership Sales Associate - Green Clean Express Auto Wash

Express Wash ConceptsVirginia Beach, VA
Onsite

About The Position

Join Green Clean Express Auto Wash, part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies. This role offers a competitive hourly rate of $18.00/hour plus additional incentives on membership sales. Green Clean Express Auto Wash is committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to communities. The company empowers team members with a clear roadmap for growth, offering opportunities to advance from Sales Associate to leadership roles and beyond, supporting career development whether you're starting out or looking to advance.

Requirements

  • High school diploma or GED
  • 1-2 years of experience in a customer-facing role
  • A positive, outgoing attitude and a passion for delivering great guest experiences
  • Excellent communication skills and a natural ability to connect with others
  • Ability to multitask in a fast-paced environment while staying focused on guest satisfaction
  • Must be able to work a flexible schedule, including weekends and holidays

Nice To Haves

  • Experience in retail, hospitality, or similar preferred

Responsibilities

  • Deliver exceptional customer service while helping customers choose the best car wash options.
  • Educate customers on the benefits of joining the Unlimited Wash Club.
  • Promote monthly unlimited car wash packages.
  • Upsell additional products to existing customers.
  • Sell membership packages and consistently meet or exceed goals set by leadership.
  • Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
  • Achieve personal sales targets, sign-up goals, and upsell objectives.
  • Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
  • Greet customers warmly, guiding them seamlessly through the car wash process.
  • Engage with customers before and after their wash to ensure complete satisfaction.
  • Handle transactions accurately at the point of sale.
  • Adhere to all safety protocols and guidelines to prevent accidents and injuries.
  • Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
  • Maintain a professional appearance in line with company guidelines.
  • Take on additional responsibilities as assigned by management.

Benefits

  • Additional incentive on memberships sales
  • Pay increases tied to training and skill development
  • Recognition programs
  • Ongoing training and professional development
  • Unlimited Wash Club membership
  • 50% off retail items
  • Company-provided uniforms
  • Paid vacation (per Employee Manual)
  • Clear growth and development opportunities across 130+ locations
  • A supportive team environment focused on coaching, training, and celebrating wins
  • Opportunities to give back through community partnerships and EWC Cares
  • 401(k) with company match up to 4%
  • Educational reimbursement

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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