Team Leader - Green Clean Express Auto Wash
About The Position
Join Green Clean Express Auto Wash as a Team Leader and embark on a leadership journey with Express Wash Concepts, one of the region's fastest-growing and award-winning companies. This role offers a clear path to growth and success, with opportunities to advance into leadership roles and beyond. Green Clean Express Car Wash is committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to communities. The company empowers its team members with continuous training, a supportive environment, and a people-first culture. As a Team Leader, you will support the site's facility and operations, contribute to outstanding customer service, drive sales growth, and uphold stringent quality standards.
Requirements
- High school diploma or equivalent, or current enrollment
- Ability to work flexible hours, including weekends
- Positive attitude
- Willingness to take direction
- Professional appearance
- Follow safety guidelines and wear the required safety equipment
- Aspire for excellence in all tasks, consistently setting an example through leadership
- Maintain a professional appearance in accordance with appearance guidelines
- Exceed expectations and uphold accountability in all responsibilities
- Demonstrate flexibility in working hours, including weekends
- Required to stand and move throughout the site for the entire shift
- Ability to work on your feet for an entire shift in a fast-paced environment
- Ability to work outside in all weather conditions
- Ability to lift 25lbs
Nice To Haves
- Previous sales or customer service experience is a plus
Responsibilities
- Support the site's facility and operations responsibilities
- Contribute to delivering outstanding customer service
- Boost sales growth
- Uphold stringent quality standards
- Drive exceptional customer service
- Maintain rigorous quality standards
- Greet customers with long-lasting first impressions
- Educate customers about the benefits of our Unlimited Wash Club
- Actively engage with customers pre/post wash for 100% satisfaction
- Maintain quality assurance through accurate Quality Control checks
- Lead the team in achieving and sustaining high-quality service
- Address customer escalations calmly and effectively
- Operate basic retail equipment and understand the wash process
- Drive team performance to exceed service standards
- Foster a positive and collaborative team environment
- Perform other related duties as required and assigned
Benefits
- Continuous training
- 401k plan with a company match of up to 4%
- Unlimited Wash Club Membership
- Supplied uniforms
- Paid vacation
- Educational reimbursement
- Clear growth and development opportunities across 130+ locations
- A supportive team environment focused on coaching, training, and celebrating wins
- Opportunities to give back through community partnerships and EWC Cares
- Company-provided uniforms
- Complimentary Unlimited Wash Club Membership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
