Team Member - Clean Express Auto Wash

Express Wash Concepts • Waterford, MI

19h • Onsite

About The Position

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, Clean Express Car Wash is committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to communities. The company empowers its team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond. Founded in 2018, Express Wash Concepts is one of the nation’s fastest-growing express tunnel car wash operators and the parent company of five award-winning brands, with 130+ locations across six states. The mission is to deliver fast, high-quality, eco-friendly washes paired with exceptional customer experience and a people-first culture.

Requirements

• High school diploma or equivalent, or current enrollment
• Ability to work flexible hours, including weekends
• Stand and move throughout the site for the entire shift in a fast-paced environment
• Work outdoors in all weather conditions
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally
• Positive attitude, willingness to take direction, and a professional appearance
• Follow safety guidelines and wear the required safety equipment

Responsibilities

• Focus on providing exceptional customer service and focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers
• Educating our customers on the benefits of our Unlimited Wash Club
• Greet and exceed customer expectations through long-lasting first impressions
• Actively engage with customers pre/post wash to ensure 100% satisfaction
• Maintain quality assurance through accurate Quality Control checks
• Comply with all safety protocols and standard operating procedures
• Properly address all customer escalations in a calm and collected manner
• Understand and operate basic functional retail equipment (computer, POS, etc.)
• Pitch our membership when interacting with new customers
• Learn the wash process and equipment to expand the knowledgebase
• Perform other related duties as required and assigned

Benefits

• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Paid vacation (per Employee Manual)
• Continuous training and development
• Clear growth and development opportunities across 130+ locations
• A supportive team environment focused on coaching, training, and celebrating wins
• Opportunities to give back through community partnerships and EWC Cares
• 401(k) with company match up to 4%
• Complimentary Unlimited Wash Club Membership
• Company-provided uniforms
• Paid vacation
• Educational reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees