Membership Recruitment Manager (Temporary)

Girl Scouts of Northern California•Santa Clara, CA

13h

About The Position

The Membership Recruitment Manager develops and implements year-round recruitment strategies to raise awareness of Girl Scouts and the Girl Scout Leadership Experience and increase girl and adult membership in an assigned geographic area. The role recruits volunteers, supports membership extension across markets, and represents Girl Scouting in the community through presentations, partnerships, and networking. The assigned region for this temporary opening is SE Santa Clara County. The position is anticipated to last approximately two months, although the timeframe may change. It is full-time exempt at 37.5 hours per week. The schedule is flexible and includes afternoons, nights, and weekends, with an average of 2–4 work evenings per week during peak season. Frequent travel throughout the assigned region is required to complete work and attend events. The manager uses sales and lead-management processes, records activities in Salesforce, builds community partnerships, and collaborates with local volunteer teams and cross-functional membership staff. The role supports new leaders and troops through consistent one-to-one connection and mentoring, helps establish troops and place youth, monitors membership data and goals, and provides responsive customer service and recruitment-related support. Girl Scouts of Northern California describes its mission as building courage, confidence, and character while working to make the world a better place. The organization is committed to becoming antiracist and to providing diverse, equitable, and inclusive spaces where girls, volunteers, and staff feel they belong. Working at GSNorCal includes a commitment to anti-racism and anti-oppression.

Requirements

Bachelor’s degree in a related field preferred, or experience commensurate with a degree.
Preferably three years of related experience.
Valid California driver’s license, access to reliable transportation, and proof of insurance.
Ability to pass GSNorCal’s background screening process, including fingerprinting and criminal, education, Social Security, and Department of Motor Vehicle verification.
Ability to work a flexible schedule, including afternoons, nights, and weekends; an average of 2–4 work evenings per week during peak season is required.
Ability to travel frequently throughout the assigned region to accomplish tasks and attend events.
Proven ability to connect with people, build trust, ask insightful questions, understand needs, and present organizational value persuasively.
Ability to speak confidently and persuasively to groups and inspire a call to action.
Expertise in community organizing, networking, and building relationships with diverse stakeholders.
Proficiency with cloud-based applications such as Microsoft Office or Google Suite.
Internet connection available.
Experience using Canva or similar creative-suite software.
Understanding of CRM software such as Salesforce.
Ability to demonstrate and articulate genuine commitment to the organization’s mission and vision and model behavior consistent with its mission and purpose.
Ability to lift and/or move up to 25 pounds and perform prolonged standing, bending, stooping, and stretching.

Nice To Haves

Knowledge of the Girl Scout mission and programs.
Bilingual proficiency in Spanish or another language in addition to English; a tiered language stipend is available based on verbal and/or written proficiency.

Responsibilities

Develop and implement year-round recruitment strategies aligned with organizational goals and initiatives.
Use the sales process, manage leads, and increase girl and adult membership in the assigned geographic area; record activities in Salesforce.
Identify and develop opportunities and partnerships with community organizations, agencies, leaders, educators, and faith-based institutions to support recruitment and membership growth.
Build relationships and collaborate with local volunteer teams on recruitment and volunteer support.
Support new leaders and troops through a support plan that includes consistent one-to-one connection and mentoring.
Collaborate with local businesses, schools, and organizations to establish new troops and place youth in existing troops.
Use data to monitor and adjust plans to meet individual and team membership goals.
Collaborate with the cross-functional membership team to implement and tailor annual recruitment and retention campaigns.
Develop and execute weekly, monthly, and quarterly activity plans to achieve goals and positive outcomes for local communities.
Monitor progress toward Council-established recruitment goals in partnership with the manager.
Provide responsive, positive customer service; follow up with event leads, answer questions, and connect people with appropriate staff or volunteers.
Manage assigned Salesforce cases according to department protocols, providing recruitment and troop-placement support.
Perform other duties as assigned to meet organizational goals.