Membership Coordinator

Troon•Boerne, TX

9h•Onsite

About The Position

Tapatio Springs Hill Country Resort, located in Boerne, TX is pleased to announce an excellent career opportunity for a Membership Coordinator! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. The Member Relations Assistant will work closely with the Membership Director to provide day to day support for Membership Activities and maintain accurate Member accounts. The ideal candidate will be a positive, creative, and energetic individual that can multitask.

Requirements

Current and clean Driver’s License
2 years of customer service preferred.
Must be able to walk, stand, lift 25 lbs., and bend continuously.
Must be socially adaptive.
Must have strong computer skills: Excel, Word, Outlook, Jonas, Delphi, Canva, and Clubhouse Online are the programs used in this position.

Nice To Haves

Social Events Experience a plus.

Responsibilities

Create and execute events for members, including booking, supplies and participation.
Assist the set-up of New Member Packets, including the editing and copying of all necessary Membership collateral & promotional materials.
Maintain the integrity of the data base by scanning and entering a New Member information into system.
Answer incoming phone calls and assist with member account issues or questions as they arise.
Collect and assimilate all data for Tapatio Talk (monthly newsletter) that is sent to all members on the 1st of each month and every Friday.
Maintain current events on the Member Portal including Tapatio App, Members Calendar, and Member’s Website on a weekly and daily basis.
Send out email blasts regarding special events.
Create and publish communication papers and boards.
Member Communications (Event Promotions, Notices, Push Notifications, Outbound Marketing Emails & Phone Calls)
Member Portal (pages (website), app, links to events, calendar accuracy)
Assisting in Membership (customer service & data entry, collateral development, and covering of office)
Event Assistance (Decorations, clean up, staffing, ordering supplies, contribute ideas for events, keep dates & times on calendar accurate, attend BEO meetings, send event email reminders, advertise events in Boerne Chamber & on Social Media)