Membership Coordinator

Omni Hotels & Resorts•Frisco, TX

2d•Onsite

About The Position

To handle administrative duties, planning and support tasks as required by the Membership department. Omni PGA Frisco Resort is a dynamic destination for golf lovers of all ages and skill levels. Home to two 18-hole championship courses—Fields Ranch East, designed by Gil Hanse, and Fields Ranch West, designed by Beau Welling—the resort offers a variety of ways to play, including The Swing, a lighted 10-hole, par-3 short course, and The Dance Floor, a 2-acre putting course and entertainment space. Adding to its prestige, Fields Ranch East has been selected to host some of the sport’s most celebrated tournaments, including the KitchenAid Senior PGA Championship in 2023 and 2030, the KPMG Women’s PGA Championship in 2025 and 2032, and the PGA Championship in 2027 and 2034—cementing Omni PGA Frisco Resort Spa’s place among the top golf destinations in the country.

Requirements

Proven previous experience as an administrative assistant or coordinator is required
Organizational and time management skills with attention to detail
High energy and outgoing personality
Computer knowledge required. Must be knowledgeable in Microsoft Office Suite
2 - 3 years of office experience required
A high school diploma or equivalent required
Team player able to foster relationships with Members, Employees, and other community leader

Nice To Haves

CRM experience is a plus
Sales background preferred
Must have excellent verbal and written communication skills
A 4-year degree is preferred.

Responsibilities

Assist in maintaining membership files according to policies and standards set by the company.
Set up new members in ResortSuite including accounting information, recurring payments, and enroll them in Select Guest.
Initiate requests for membership resignations and changes on a membership.
In the absence of the Membership Director, meet with prospects, obtain information, answer questions, and give club tour.
Assist the members in bookings throughout the property and Omni Hotels & Resort portfolio when Membership Concierge is not available.
Assist in development and execution of membership events including social and golf events.
Assist with Special Events & Projects as needed (may work outside regularly scheduled shifts).
Collaborate with the Food & Beverage team on event menus and details.
Maintain Club1916.com and FieldsRanch.com websites.
Oversight with Select marketing materials and communications.
Performs other duties as assigned by management.
Must maintain strict confidentiality within the scope of the membership base.
Attend meetings as instructed and may complete Meeting Minutes.