Membership Coordinator

BallenIsles Country Club•Boerne, TX

4d•Onsite

About The Position

Tapatio Springs Hill Country Resort, located in Boerne, TX is pleased to announce an excellent career opportunity for a Membership Coordinator! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. The Member Relations Assistant will work closely with the Membership Director to provide day to day support for Membership Activities and maintain accurate Member accounts. The ideal candidate will be a positive, creative, and energetic individual that can multitask.

Requirements

Current and clean Driver’s License
2 years of customer service preferred.
Must be able to walk, stand, lift 25 lbs., and bend continuously.
Must be a socially adaptive.
Must have strong computer skills: Excel, Word, Outlook, Jonas, Delphi, Canva, and Clubhouse Online are the programs used in this position.

Nice To Haves

Social Events Experience a plus.

Responsibilities

Create and execute events for members, including booking, supplies and participation.
Will need to be available evenings and weekends.
Able to follow directions and execute to others in a leadership role.
Must be able to work and have patience with all ages of people.
Assist the set-up of New Member Packets, including the editing and copying of all necessary Membership collateral & promotional materials.
Maintain the integrity of the data base by scanning and entering a New Member information into system.
Attention to detail is very important so that information is correct in the member database.
Assist with tours and New Member inquiries as needed.
Answer incoming phone calls and assist with member account issues or questions as they arise.
Collect and assimilate all data for Tapatio Talk (monthly newsletter) that is sent to all members on the 1st of each month and every Friday.
Maintain current events on the Member Portal including Tapatio App, Members Calendar, and Member’s Website on a weekly and daily basis.
Send out email blasts regarding special events.
Create and publish communication papers and boards.