MEMBERSHIP COORDINATOR (RCSA Elementary)

Boys & Girls Clubs of Northeast Florida•Jacksonville, FL
•Onsite

About The Position

The Membership Coordinator provides clerical and administrative support for the Club and communicates informative updates to parents while delivering professional customer service. The role maintains membership, attendance, food-service, and grant-related records; manages electronic database systems; responds to telephone inquiries; and prepares correspondence, reports, and event flyers. The position may also support special programs, events, and field trips. The regular schedule is Monday through Friday, 2:00 p.m. to 7:00 p.m., with additional hours occasionally. Work is conducted mostly indoors, though outdoor work may be required during special events. The role requires passing a Level II background screening and a drug test.

Requirements

  • High school diploma or GED.
  • At least three years of administrative support experience.
  • CPR and First Aid certification, or willingness to obtain certification; training will be provided.
  • Demonstrated proficiency with technology, including computer operations and word processing.
  • Excellent written and verbal communication skills and organizational skills.
  • Ability to provide excellent customer service to parents, members, staff, and volunteers.
  • Ability to clearly and concisely communicate ideas, facts, and information to others.
  • Exceptional attention to detail and organizational skills.
  • Ability to pass a DCF Level II background screening and drug test.
  • Ability to sit, stand, and walk for long periods, with occasional bending and squatting.
  • Ability to lift up to 20 pounds on occasion.
  • Ability to hear at a normal conversational level.
  • Ability to maintain a high energy level when necessary.
  • High degree of emotional intelligence.

Nice To Haves

  • Experience working with youth.

Responsibilities

  • Maintain accurate records of member enrollment and attendance, food services, and other grant requirements.
  • Maintain electronic database systems, including COMET, SAMIS, and MyClubHub.
  • Answer the Club telephone and provide informative customer service.
  • Prepare correspondence, reports, and event flyers as assigned.
  • Attend relevant staff meetings and training events.
  • May participate in additional special programs and/or events.
  • May aid with coordinating field trips.
  • Perform other duties as assigned.
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