Membership Concierge

Blo Tampa•Tampa, FL

22h

About The Position

Blo Blow Dry Bar Tampa is seeking an outgoing, motivated, and organized Membership Concierge to grow its membership program and build relationships with guests. The part-time role combines guest-facing shifts with membership administration and offers hourly compensation, commission on qualifying new membership sales and retail sales, and monthly performance bonuses. The position also supports front desk operations and guest service.

Requirements

Outgoing, confident personality and a passion for sales and customer service.
Self-motivated approach to achieving goals and earning performance-based incentives.
Strong communication and relationship-building skills.
Excellent organization and attention to detail.
Takes initiative, follows through, and works well independently.
Dependable team player with a positive, professional attitude.
Weekend availability is important.

Nice To Haves

Previous membership sales, retail sales, or customer service experience.

Responsibilities

Introduce guests to the membership program and communicate its benefits.
Drive individual membership sales through proactive guest engagement.
Identify sales opportunities and convert interested guests into members.
Follow up with prospective members and reconnect with former members.
Build relationships with existing members to encourage loyalty and retention.
Assist with membership inquiries, account updates, billing questions, freezes, and cancellations.
Maintain organized membership records and track sales performance.
Work with salon management to achieve membership growth goals.
Support front desk operations while delivering exceptional guest service.