Apply to NISC's Member Support Division

National Information Solutions Cooperative (NISC)•Cedar Rapids, IA

About The Position

This is not an active opening. NISC uses this posting to build a pipeline for future openings within its Member Support Division and will review applications as applicable positions become available. The division provides day-to-day care for NISC Members after they have transitioned to NISC products. Following a product installation, the Professional Services team supports the Member for a short period after implementation. When the implementation project closes, the Member transitions to the Support and Regional Business Manager teams for ongoing support. Examples of career opportunities in the division include Support Specialist, Technical Support Specialist, Account Manager, and Engagement Analyst.

Responsibilities

  • Provide day-to-day care for NISC Members after they have transitioned to NISC products.
  • Support Members for a short period after product implementation through the Professional Services team.
  • Provide ongoing Member support after implementation projects close through the Support and Regional Business Manager teams.
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