(PRI) Member Specialist Sam's Club Bayamon - Part Time
About The Position
The Member Specialist supports Sam’s Club members by providing service, helping with purchasing decisions, locating merchandise, resolving concerns, and explaining membership options and benefits. The role operates registers and related equipment to process purchases, payments, returns, refunds, and exchanges, while maintaining checkout lanes and supplies and helping reduce shrink. It also includes following safety standards, including conducting safety sweeps and proper forklift-spotting procedures, and following applicable policies for liquor sales, identification checks, signage, and documentation. The position is expected to demonstrate Sam’s Club’s values by working collaboratively, acting with integrity, serving members, and supporting continuous improvement.
Responsibilities
- Maintain facility safety by following standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, following steel-standard guidelines, and correcting or reporting unsafe situations.
- Provide member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Operate cash registers and related equipment; process purchases and assist with payments, returns, refunds, and exchanges according to applicable procedures.
- Maintain registers and checkout lanes, stock register supplies and box bins, follow shrink-reduction procedures, and work toward front-end performance goals.
- Follow company and legal policies for liquor sales, including securing merchandise, maintaining signage, verifying member identification, and completing required paperwork and documentation where applicable.
- Explain membership types, programs, and benefits to current and prospective members to support account decisions, membership growth, renewals, and awareness of Sam’s Club products and services.
- Work as a team, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, support company values and compliance, and contribute positively to associates, customers, members, and the wider community.
- Put customers and members first, use reliable information in decision-making, and consider how individual work affects team results.
- Learn and adapt, support others through change, and contribute to continuous improvement and use of new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including vacation and sick leave according to applicable law
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Sam’s Club Membership
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Fertility benefits
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible full-time and part-time associates
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
