(USA) Member Specialist - Cashier (Flex Schedule)

Walmart•Mishawaka, IN

2d•$17 - $25•Onsite

About The Position

Provides member service and maintains checkout, entrance, and exit areas. Processes purchases and assists with payments, returns, refunds, and exchanges according to company policies. Resolves member concerns, promotes Sam's Club products and services, supports members using self-service technology, and assists with purchasing decisions and merchandise location. Reviews receipts, verifies membership cards, helps transport items, and safeguards company assets by observing and communicating potential security concerns. Maintains required documentation, follows emergency response procedures, and ensures compliance with safety and security practices. Handles merchandise and returns properly, organizes and zones merchandise, and identifies shrink, damages, and unsafe situations. Assists in training Member Frontline Services associates on processes, procedures, technology, and program rollouts, and supports continuous learning and process improvement. The role also emphasizes ethical conduct, teamwork, respect for individuals, customer service, adaptability, and continuous improvement. The hourly wage range is $17.00 to $25.00, with possible additional premiums of $0.35 to $3.00 per hour in specified circumstances. The actual hourly rate will meet or exceed the applicable local minimum wage.

Nice To Haves

Retail experience, including operating front-end equipment such as a cash register.
Experience working with mobile retail applications.

Responsibilities

Provide member service and resolve member issues and concerns.
Maintain the checkout area and process member purchases.
Assist with payments, returns, refunds, and exchanges according to company policies and procedures.
Promote Sam's Club products and services and guide members in using self-service technology.
Follow safety standards and procedures, conduct safety sweeps, and report unsafe situations to facility management.
Handle merchandise properly and maintain entrance areas, including acknowledging members, verifying membership cards, identifying needs, and assisting with purchasing decisions and merchandise location.
Zone, arrange, and organize merchandise; assist members with transporting items; and maintain a safe shopping environment.
Maintain exit areas by reviewing receipts, acknowledging members, identifying needs, and safeguarding company assets and property.
Observe and communicate potential criminal activity according to company policies and procedures.
Maintain paperwork, logs, and other required documentation, and execute emergency response procedures.
Assist with training Member Frontline Services associates on company processes, procedures, technology, tools, and new program rollouts.
Maintain assigned areas in accordance with policies and procedures, properly handle returns, and identify shrink and damages.
Comply with company policies, procedures, ethics, and integrity standards; use the Open Door Policy and implement related action plans.
Complete work assignments and priorities by using policies, data, and resources; collaborating with others; communicating progress; and adapting to change and feedback.
Respect individuals, build trusting relationships, communicate positively, and help develop and recognize teammates.
Act with integrity and accountability, serve members and customers, and support continuous improvement and learning.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education through Live Better U, including tuition, books, and fees for eligible programs.