Member Services Representative
About The Position
AO Globe Life is seeking a remote representative to help individuals and families understand insurance options that may support their financial protection goals. The work is performed from home and involves connecting with prospective clients through company-provided warm leads and conducting virtual, needs-based appointments. This is an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Excellent written, verbal, and listening skills.
- Strong customer-service and relationship-building ability.
- Detail-oriented and organized.
- Comfortable using computer systems and virtual meeting tools.
- Self-motivated with reliable follow-through.
- Able to work independently and contribute to a team environment.
- At least 18 years of age and legally eligible to work in the United States.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Responsibilities
- Connect with prospective clients using company-provided warm leads.
- Schedule and conduct virtual client appointments.
- Have needs-based conversations to understand client priorities.
- Explain life, supplemental health, and accident insurance options.
- Help clients understand coverage, benefits, and available services.
- Provide timely follow-up and maintain professional client relationships.
- Keep accurate records of client communication.
- Participate in ongoing coaching, training, and team meetings.
Benefits
- 100% remote work opportunity.
- Company-provided warm leads.
- Weekly pay with unlimited earning potential.
- Medical insurance premium reimbursement.
- Comprehensive online training and development resources.
- Daily coaching and mentorship.
- Performance-based incentive programs.
- No overhead costs.
- Union representation through OPEIU Local 277.
- Career opportunity with an organization serving members and families for 70 years.
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What This Job Offers
Education Level
No Education Listed
