Member Services Associate

YMCA of Greater Louisville • Buckner, KY

6d • $11 - $11 • Onsite

About The Position

The Member Services Associate helps create a welcoming environment and build genuine relationships with YMCA members and prospective members. The role answers phones, completes program registrations and membership sales, and performs membership functions using the membership software system. It also delivers member-focused tours to potential new members and provides excellent service to active members. The YMCA describes its mission as strengthening community by connecting people to their potential, purpose, and one another.

Requirements

• High school diploma or equivalent.
• Strong organizational, computer, communication, and interpersonal skills are desired.
• Ability and willingness to learn and multitask, with good problem-solving skills.
• Excellent customer service and sales skills are essential.

Nice To Haves

• Preferred minimum age of 21 or older.

Responsibilities

• Create a welcoming environment and build genuine relationships.
• Answer phones.
• Complete program registrations and membership sales.
• Perform membership functions in the membership software system.
• Deliver member-focused tours to prospective members using good listening skills.
• Provide excellent service to active members.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED