Teller/Customer Service - Port St. John Branch

Space Coast Credit Union

6h•Onsite

About The Position

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy. As a Member Service Specialist (Teller/Customer Service) in our Port St. John Branch, you will deliver exceptional service by assisting members with deposits, loans, and new account processing. You will assess member needs, provide tailored recommendations for SCCU products, and resolve any issues efficiently.

Requirements

6+ months of customer service and/or cash handling experience preferred.
High School Diploma or equivalency

Responsibilities

Consistently demonstrates effective sales and service skills by meeting established goals.
Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
Periodically serves as floor manager to assess walk-in member’s needs. Directs them to the appropriate information source while ensuring maximum lobby efficiency, and minimizing member waiting time.
Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.
Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work.