Teller - Full Time- St. John

First Savings Bank of Hegewisch•St. John, IN

9h•Onsite

About The Position

Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required. Ensures that customers are promptly and professionally served at all times. Active participant in the Five Star Service Program at First Savings Bank of Hegewisch.

Requirements

High school graduate or equivalent (GED).
Knowledge of Teller policies and procedures.
Basic understanding of Bank operations.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Good typing skills.

Nice To Haves

Abilities generally acquired on the job in 12 months.

Responsibilities

Represents the Bank in a courteous and professional manner.
Receives deposits in person or by mail or alternative delivery channels.
Receives loan payments in person or by mail. Properly processes payment for the customers.
Processes cash advances, travelers’ checks, cashiers’ checks, money orders, government bonds, and similar transactions efficiently.
Disburses cash or check withdrawals in person, by telephone (with proper authorization) or by mail.
Processes transfers of funds among accounts with the Bank.
Opens and closes computer terminal accounts daily. Processes assigned cash and transactions and balances at end of each workday.
Verifies transactions. Consistently monitors deposit amounts, and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
Ensures that customers' requests and questions are promptly resolved.
Operates online teller terminal. Provides in person, by telephone, or by mail, information that customers may authorize concerning their account status.
Receives and processes new customer accounts and changes to existing accounts.
Receives and processes changes of name, addresses, and other account information as needed.
Maintains privacy of customer account information.
Ensures that the Bank's quality reputation is maintained and projected.
Assists area personnel as required.
Keeps supervisor informed of area activities and of any significant problems or concerns.
Completes required reports and records accurately and promptly.
Attends meetings as required by supervisors.
Performs drive-up teller and night drop functions as assigned.
Cross sells Bank services.
Ensures that work area is clean, secure, and well maintained.
Performs related clerical duties as required.