Member Service Representative I - Woodbury, MN - Oct/Nov 2026

Ideal Credit Union • Woodbury, MN

8d • Onsite

About The Position

Ideal Credit Union is seeking a Member Service Representative I for its Woodbury office. The representative assists members and potential members with their credit union needs, explains services, opens new accounts, responds to problems, and directs members to appropriate staff. The role is fully on-site, and the employee may be asked to travel to other branch locations for training or to provide assistance as needed.

This position follows a rotating three-week schedule. Week One and Week Two are each 35.25 hours: Monday, Wednesday, Thursday, and Friday from 8:30 AM to 5:00 PM; Saturday from 8:45 AM to 12:00 PM; and Tuesday and Sunday off. Week Three is 32 hours: Monday, Wednesday, Thursday, and Friday from 8:30 AM to 5:00 PM; Tuesday, Saturday, and Sunday off. Each week's schedule includes 30-minute lunch breaks on Monday, Wednesday, Thursday, and Friday.

This is a Grade 7, non-exempt hourly position with benefits. The starting pay is $22.23–$23.62 per hour. Ideal Credit Union is an Equal Opportunity Employer and maintains a drug-free workplace, with pre-employment substance abuse testing.

Requirements

• Prior new account, lending, and sales experience is preferred.
• Prior credit union experience is helpful.

Nice To Haves

• Prior new account experience.
• Prior lending experience.
• Prior sales experience.
• Prior credit union experience.

Responsibilities

• Assist members and potential members with their credit union needs.
• Explain credit union services.
• Set up new accounts.
• Respond to member problems.
• Direct members to the appropriate people.
• Travel to other branch locations for training or to assist as needed.

Benefits

• Health insurance
• Dental insurance
• Personal leave
• Tuition reimbursement
• Life insurance
• Retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed