Member Service Representative I - Woodbury, MN - November 2026
About The Position
Ideal Credit Union is hiring a Member Service Representative I for its Woodbury office. The role assists members and prospective members with their credit union needs by explaining services, setting up new accounts, responding to problems, and directing members to appropriate staff. The position is fully on-site. The employee may be asked to travel to other branch locations for training or to provide assistance as needed. This is a Grade 7, non-exempt hourly position with benefits. The rotating three-week schedule includes scheduled hours on Mondays, Wednesdays, Thursdays, and Fridays from 8:30 AM to 5:00 PM, and Saturdays from 8:45 AM to 12:00 PM during the first two weeks; the third Saturday is off. Sundays and Tuesdays are off. The listed weekly totals are 35.25 hours for Weeks One and Two and 32 hours for Week Three. There are 30-minute lunch breaks on Mondays, Wednesdays, Thursdays, and Fridays, and other hours may be required as needed.
Nice To Haves
- Prior new account experience.
- Prior lending experience.
- Prior sales experience.
- Prior credit union experience is helpful.
Responsibilities
- Assist members and potential members with their credit union needs.
- Explain credit union services.
- Set up new accounts.
- Respond to member problems.
- Direct members to appropriate people.
- Travel to other branch locations for training or to assist as needed.
Benefits
- Health insurance
- Dental insurance
- Personal leave
- Tuition reimbursement
- Life insurance
- Retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
