About The Position

The Guilderland YMCA is seeking a Member Service Representative and a Childwatch Babysitter. The Childwatch Babysitter will be responsible for providing childcare services, and the Member Service Representative will handle customer service and sales-related tasks. Both positions require excellent communication and organizational skills, with the ability to relate to diverse community members. New hires will undergo various training programs within specified timeframes.

Requirements

  • Minimum age of 16 or older (with valid NYS working papers for minors) for Babysitter position.
  • Prior childcare or babysitting experience required for Babysitter position.
  • Previous work experience (1-3 years) in customer service, sales or related experience for Member Service Representative position.
  • Basic knowledge of computers for Member Service Representative position.
  • Excellent organizational, communication, and problem-solving abilities.
  • Ability to relate to diverse groups in the community.

Nice To Haves

  • Babysitting Certification is preferred.

Responsibilities

  • Provide childcare services as a Childwatch Babysitter.
  • Handle customer service and sales-related tasks as a Member Service Representative.
  • Relate to diverse groups in the community.
  • Complete New Employee Orientation, Sexual Harassment, ALICE (Active Shooter), and Blood-borne Pathogens trainings within 90 days of hire.
  • Obtain CPR, AED, and First Aid certifications within 30 days of hire.

Benefits

  • Early Wage Access (EWA) program
  • Employee YMCA Membership
  • Y Retirement
  • Paid Sick Leave
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