Member Recruitment Coordinator - North Los Angeles County Based

NMDP•San Diego, MS

4d•$70,000 - $80,000

About The Position

The Member Recruitment Coordinator (internally known as Member Recruitment Coordinator or MRC) is a public-facing NMDP representative who educates, engages, and inspires public support and participation in NMDP’s mission through presentations, awareness events, celebrations, and registry recruitment events. The role travels throughout North Los Angeles County daily; candidates should currently reside in this area to be considered. The coordinator builds and sustains relationships and encourages individuals to join the NMDP registry, with a focus on colleges, universities, technical and vocational schools, community-based organizations and coalitions, corporations, and service sectors such as police and fire academies and units. The role focuses on increasing diversity in the national registry by engaging and educating ethnically diverse communities. The position plans and coordinates registry awareness, education, and commitment activities, providing excellent customer service while aligning activities with sponsor vision and organizational goals. The coordinator collaborates with internal partners—including marketing, volunteer services, and the NMDP Foundation—and external partners, including the network. The role requires ongoing knowledge of HLA and blood stem cell transplantation to educate and influence target audiences, and collaboration with a regional team to achieve monthly, quarterly, and annual registry enrollment goals.

Requirements

Bachelor’s degree in a related field or an equivalent combination of formal education and experience; related experience and/or education may substitute for the degree upon evaluation.
Two years of experience in sales, business or community development, client account management, or event planning and implementation with defined goals or targets.
Knowledge of sales and marketing, volunteer management, developing in-market strategies and generating leads, and planning and executing events.
Ability to navigate college and university systems, including athletics, affinity groups, student government, and Greek organizations.
Ability to network and develop community partnerships among ethnically diverse communities.
Ability to use social media and proactively leverage digital marketing in partnership with the donor marketing team to drive recruitment.
Ability to interact with and influence others.
Excellent oral and written communication, public speaking, and presentation skills.
Organizational and time management skills to manage multiple projects; self-motivated and goal driven.
Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint), Salesforce, and the Internet.
Willingness to learn and travel within the region as needed (50%–75%); work evenings and weekends; undertake occasional in-region overnight travel and 2–3 national trips per year.
Valid driver’s license and reliable transportation with capacity to hold event materials.

Nice To Haves

Experience as a marrow or PBSC donor or a direct connection to the mission.
Bilingual language skills may be necessary depending on the position location.

Responsibilities

Build and maintain relationships with community leaders, organizations, media, businesses, and local contacts; serve as NMDP’s community liaison and respond to leads and referrals promptly.
Communicate NMDP’s mission through public speaking and written communications to increase diverse registry participation, volunteerism, and philanthropic giving.
Identify and recommend innovative community engagement and registry recruitment practices, and provide feedback to account managers and marketing leaders.
Collaborate with account managers and marketing to develop annual engagement and recruitment strategies, use community and demographic knowledge to identify expansion opportunities, and ensure only approved NMDP materials are used.
Plan, organize, and deliver live and digital mission-focused events that provide a strong registry member experience and excellent service to community partners and sponsors; activate volunteers and sponsors, communicate results, and maintain a professional presence.
Educate prospective volunteer donors about NMDP’s mission, the donation process, and registry member expectations; address questions and concerns and implement community engagement, education, and donor recruitment training and procedures.
Create an annual activity plan with rotations at target college campuses, pursue committed and diverse recruitment goals, and keep the leader informed of progress.
Collaborate with account managers and network community engagement partners to advance NMDP’s strategic goals and initiatives.
Partner with network Transplant Centers to identify patients and families interested in supporting NMDP through community awareness efforts.
Support patient families in evaluating needs and refer them to appropriate NMDP support services; coordinate with the internal partnership team on leads.
Identify and share patient and donor stories with marketing and collaborate on media pitches; participate in media events and interviews and communicate media opportunities to marketing liaisons.
Collaborate across organizational functions to support donor recruitment, donor availability, and donor experience objectives and programs; encourage financial support of the NMDP Foundation.
Speak to community groups about NMDP activities and recruit potential volunteers.
Collaborate with account managers to recruit and retain episodic and long-term volunteers; interview, screen, train, and recommend volunteer placement as needed.
Supervise volunteers throughout the engagement process, track volunteer data and hours, and support volunteer recognition and appreciation activities.