Member Experience & Social Media Coordinator

Lake Orion•Lake Orion, MI

6d•Onsite

About The Position

D1 Training Lake Orion is seeking an energetic, outgoing, creative individual passionate about fitness and social media to join their team. This role combines customer service, community engagement, and digital marketing in a fast-paced environment. The ideal candidate thrives on building relationships, creating engaging content, and making a positive impact on members' daily experiences. If you enjoy interacting with people and being part of a high-energy team, this opportunity is for you.

Requirements

Friendly, confident, and outgoing personality.
Excellent communication and customer service skills.
Comfortable talking with parents, athletes, and adult members.
Strong organizational skills and attention to detail.
Ability to multitask in a fast-paced environment.
Self-motivated and able to take initiative.

Nice To Haves

Experience with Instagram, Facebook, TikTok, and Canva is preferred.
Passion for fitness, athletics, health, or sports is a huge plus.
Photography or video editing experience is a bonus.

Responsibilities

Welcome every athlete and member with exceptional customer service.
Check members in and ensure every visit is a great experience.
Answer phones, emails, and text inquiries.
Schedule evaluations and introductory workouts.
Assist with membership sales and retention.
Keep the lobby, front desk, and retail area organized and professional.
Build genuine relationships with members and families.
Capture photo and video content during training sessions.
Create engaging Instagram, Facebook, and TikTok content.
Post daily stories, reels, and member highlights.
Showcase athlete success stories, transformations, coaches, and community events.
Assist with promotional campaigns, challenges, and special events.
Monitor engagement and respond to comments and messages.
Help grow D1 Training Lake Orion's online presence and community.